Job Description - Virtual Front Office Team Member
Main duties responsibilities:
Schedule patient appointments Answering phone calls Confirming appointments Scan documents into POS Enter in patient's insurance plans Breakdowns Coverage tables Maximums Deductibles Assigning fee schedules (which can differ depending on the provider) Submit insurance claims and predeterminations Enter in EOB (insurance payments) Communicate with assigned team member from primary office (this particular office as of today only sees patients 3x out of the month) Helping out at doctor's endodontic practice when needed Schedule:
experience is advantageous 5+ years of dental billing experience
REQUIRED Great customer service skills Great and positive attitude (polite and friendly) Punctual and excellent attendance record Willing to learn and takes instruction well Excellent communication skills Proficient with computers Great organizational skills Time management Skills Great attention to detail Great at multitasking Professional Efficient Understands the process Values good organization and always prepared Self-sufficient and productive Enthusiastic and passionate about dental Listening, knowing and understanding our patient's needs Practice Description
9 Doctors 15 operatories 38 total number of staff
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