Visitor Experience Associate

 Join our team at the Worcester Art Museum as a Visitor Experience Associate! We're looking for friendly, customer-focused individuals to be the face of our museum. This part-time position starts at $15.50 per hour and offers an entry-level opportunity to engage directly with our guests.

As a Visitor Experience Associate, you'll be crucial in shaping each visitor's journey. From greeting guests to providing information on exhibits, events, and memberships, you'll play a key role in enhancing their museum experience. If you're outgoing, personable, and passionate about delivering exceptional customer service, we encourage you to apply.

Join us in creating memorable experiences and fostering a welcoming environment at the Worcester Art Museum. Apply today to be part of our dedicated team!

Position Title: Visitor Experience Associate

Employment Type: Part-time, Non-Exempt

Department: Visitor Experience

Division: Operations

Reports to: Visitor Experience Manager

Supervisory Responsibilities: None

Salary Range: Starting rate $15.50 hourly

Key Requirements:

• Excellent customer service skills
• Basic computer literacy and comfort with digital systems.
• Ability to work both independently and with others
• Weekend Shift Availability

About WAM

The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.

Diversity, Equity, Accessibility, and Inclusion at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

The Museum is an equal opportunity employer committed to diversity.