Visitor Information Center Host/Hostess

Do you love Hot Springs and all that it has to offer? Do you enjoy talking to others? We're looking for YOU! The Visitor Information Center located in downtown Hot Springs sees visitors from around the country and across the globe.

Job Summary: The VIC Host/Hostess provides accurate and detailed information to visitors.

Fair Labor Standards Act (FLSA) status: Non-exempt, Hourly

Specific Job Duties and Responsibilities:

• Provides accurate and detailed information about Hot Springs lodging, dining, attractions and current events to visitors.


• Presents a friendly and hospitable welcome to all visitors.


• Assists in the cleaning and maintenance of the VIC (including public restrooms).


• Orders and stocks brochures and supplies.


• Performs other duties as assigned by management, which could include assisting in duties that are not typical to this position.

Minimum Experience, Skills or Education Required:

• Minimum age of 18.


• Must have extensive knowledge of Hot Springs and its attractions.


• Must have the ability to work independently and to function well under pressure.


• Must have good communication skills.


• Must be able to work a flexible schedule, evenings, weekends and holidays.


• Must be able to work with different kinds of people in a congenial manner.


• Must have developed language skills to be able to read and comprehend printed material. Must have math skills sufficient to add, subtract, multiply and divide all units of measure.


• Position requires professional appearance.

Working Conditions: The VIC Host/Hostess works in a climate controlled indoor environment.

Physical Demands: Duties require standing for long periods at a time, stooping and bending and some lifting (10 to 20 pounds). Occasional carrying of 30 pounds. Repetitive talking for entire shift required.