VOI Coordinator (PRN)

Description

Essential Job Responsibilities:

1. Verifies patient insurance, benefits, obtains referrals for patient visits and reconciles patient balances including bad debt.
2. Manages patient insurance verification by utilizing multiple insurance websites, phone, fax, and other methods as needed.
3. Follows processes as set forth by department manager, (ie. Needs Update Report, VOI Task Queue, and RTS) within EHR/EMR system.
4. Communicates with Patients, Front Office Coordinators, Financial Counselors and Clinic Directors for proper collection of monies from patient at the time of visit.
5. Manages and builds referrals.
6. Serves as liaison between patient and administration.
7. Expectation to complete precert requests for Medicare/Government payors and benefits for MRI/CT.
8. Other clerical responsibilities as assigned.

Requirements

Education: High school diploma.

Experience: Minimum one year experience in a healthcare setting.