Volkswagen Certified Technician

The Volkswagen/Audi Automotive Technician functions as an experienced technician who can perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a general service technician.

Essential Job Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of most malfunctions and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or 
• recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined 
• is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians, if assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything 
• that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to 
• the proper place and in the same condition as they were received.
• Understands, keeps abreast of and complies with federal, state, and local regulations such as 
• hazardous waste disposal, OSHA Right-to-Know etc.

Education and job requirements

• High School Diploma or GED Required - Automotive Trade School is a Plus
• MUST have VW and or AUDI Training and Experience 
• Must have a valid driver’s license and clean driving record