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Volunteer Coordinator

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Job Description - Volunteer Coordinator

Description

An award winning, nationally recognized youth development program

Who We Are

ICAN is a non-profit organization that provides free, out-of-school time programs serving East Valley youth. Since its founding in 1991, ICAN has remained dedicated to its mission to provide free, comprehensive programs that empower youth to be productive, self-confident, and responsible members of the community. ICAN’s goal is to break the cycle of poverty, creating a new pathway for youth to achieve future success. We do this by providing safe, enriching programs for our children and their families, teaching youth the life skills they need now to lay the foundation for a brighter future via programs enriched with STEAM, literacy, sports and more.

Our Culture

At ICAN, we believe every child and every family deserves access to quality childcare, keeping parents working and kids safe, and each of our team members is passionate about spreading this purpose.

You are most likely to find success at ICAN if you are:

  • Eager to BLAZE TRAILS, innovate, and create impact
  • Growth-minded and optimistic; can BOUNCE BACK by seeing mistakes and challenges as opportunities to learn
  • People-oriented, making investments every day to CULTIVATE SELF & OTHERS
  • Prepared to SHOW UP & SPEAK UP by being authentic and engaged, aware of how your actions and contributions impact others

The Role

As the Volunteer Coordinator, you’ll recruit and prepare volunteers to support ICAN’s mission, as well as develop a pipeline of potential future employees from the ICAN volunteer network. This position will play a crucial role in recruiting, training, and managing volunteers who are passionate about supporting our programs. This position involves coordinating volunteer activities, ensuring a positive and impactful experience, and working closely with staff to integrate volunteers into our organizational efforts effectively.

 

  • Volunteer Recruitment & Onboarding (20%) Manage the application, background check, and onboarding process. Develop and implement strategies to recruit new volunteers through community events, social media, and partnerships. Facilitate volunteer orientations and training sessions.
  • Volunteer Scheduling & Supervision (25%)Collaborate with site supervisors to identify volunteer needs and create schedules accordingly. Ensure a smooth transition of supervision to assigned managers during service. Serve as the primary point of contact for volunteers, addressing concerns and providing guidance.
  • Volunteer Retention & Engagement (15%)Implement proven strategies for volunteer recognition and retention with site managers. Collect feedback from volunteers and staff to improve the volunteer experience. Maintain accurate records for tracking volunteer hours, engagement, and impact.
  • Special Events & Group Volunteers (15%)Assist in planning and executing events, fundraisers, and other initiatives involving volunteers. Support corporate group volunteer opportunities, including customized experiences and event coordination.
  • Training & Development (15%)Develop and facilitate volunteer training sessions to enhance program impact. Provide capacity-building opportunities to strengthen volunteer skills.
  • ICAN Ambassador (10%)Represent ICAN at events and within the community. Uphold and model ICAN’s guidelines, culture, and mission. Build and maintain relationships with community organizations, businesses, and local groups to expand volunteer engagement opportunities.

Employee Benefits

At ICAN, we believe in investing in our employees. Our benefits package was designed to keep our employees well, happy and engaged so they can further the mission and live by our core values.

Full-Time Benefits:

  • 14 paid holidays each year including your birthday
  • 2 paid mental health days
  • 80 hours of paid time off( prorated based off hire date) & 40 hours of sick time (accrued)
  • Paid Professional Development Opportunities and Trainings
  • 403b Retirement Savings Account
  • Comprehensive Benefits: Medical, Dental, Vision, STD, Employee Assistance Program

Role Specific:

  • 40 hours a week 
  • In Office/On Site
  • Requires Travel
  • Monday-Friday 9:00am-5:30pm 

Please note: that the schedule may vary to accommodate special events and other organizational needs. 

Can you help us make a difference in the community? If so, we hope to hear from you.

Hourly wage based on experience and nonprofit pay scale of: $18/hr. - $22/hr.   

 

Can you help us make a difference in the community? If so, we hope to hear from you.

Requirements

Experience/Skills

  • 2–4 years of experience in volunteer management or related field
  • Minimum of 21 years old and valid AZ driver’s license. Dependable vehicle with proof of current AZ registration and valid insurance. This position requires travel within Maricopa County for in-person recruitment efforts.
  • Organized and able to prioritize completing tasks with different deadlines
  • Ability to work effectively individually and in a group setting
  • Strong attention to detail and interpersonal skills
  • Passion for cultivating the full potential of others
  • Demonstrates humility, respect, and positivity
  • Strong desire to learn and grow
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