Volunteer Coordinator

Be the Heart Behind the Helping Hands!

Are you passionate about people and purpose-driven work? As Volunteer Coordinator, you’ll connect passionate volunteers to meaningful service that supports our mission. From recruiting and scheduling to leading and encouraging, you’ll create a welcoming, fun, and safe environment where volunteers thrive and make a real impact. If you love working with people and building community, this role is for you.

Pay:  $45,500 - $57,000 per year

Benefits:

• 401(k)
• Paid time off
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance

Schedule: Tuesday – Saturday, 8am – 4pm

SUMMARY & MISSION STATEMENT:

Midwest Food Bank (MFB) is a $526M non-profit organization with 10 divisions in the U.S. and 2 operations internationally. MFB operates with $87M in assets and an annual organizational operating budget of $15M to distribute over $526M in food and disaster relief boxes to 2,400 agencies.

As a faith-based organization, it is the mission of Midwest Food Bank, NFP to share the love of Christ by alleviating hunger and malnutrition and providing disaster relief. Our vision is to serve those in need with excellence, providing physical and spiritual nourishment.

JOB ROLE PURPOSE & SUMMARY:

The Volunteer Coordinator oversees and facilitates the overall coordination of the division’s volunteers. This includes all aspects of volunteer recruitment, scheduling, placement, group leadership, and engagement. The Volunteer Coordinator is responsible for leading volunteers to accomplish the duties of the role and to support the division’s operations.

ESSENTIAL FUNCTIONS: 

• Underpin division operations, specific needs, and projects through volunteer engagement with support of Executive Director.
• Recruit volunteers to support division operations through community awareness and invitations to support specific needs.
• Engage volunteers with intentionally crafted environments that trigger positive emotions and a fun, safe atmosphere.
• Identify, train, and schedule lead volunteers to host groups and represent the MFB brand in an engaging, safe environment.
• Nurture volunteers through encouragement, mentoring, appropriate placement, and supervision; nurture lead volunteers through annual re-training sessions.
• Collaborate with Operations/Warehouse/Agency roles to schedule and support individual and groups of volunteers to provide safe and meaningful work and meet loadout needs.
• Manage volunteer opportunities, hours, and requests through the electronic sign in software.
• Plan and execute formal volunteer appreciation event(s) annually.
• Assist with general office support and bookkeeping functions as needed.

ADDITIONAL RESPONSIBILITIES:

• Model MFB’s five core values of: Serving Those in Need, Empowering Volunteers, Embracing Our Communities, Working with Integrity, and Executing Through Teamwork.
• Foster a Christ-centered culture; develop positive relationships and appreciation for volunteers, employees, partner agencies, and community and business contacts.
• Ensure compliance with all MFB policies, procedures, and rules and with all contractual obligations, regulatory standards, and relevant laws.
• Recruit, identify, train, and continue to nurture volunteers in support of job role.
• Network with peers locally and nationally and across the MFB organization.
• Execute other duties as assigned.

QUALIFICATIONS: 

• 2-years relevant work experience, 5-years desired.
• Bachelor’s degree in Business, Marketing, Human Services, or related field.
• Demonstrated ability creating a team-oriented environment and achieving results through others; experience leading volunteers desired. 
• Experience using interpersonal skills to influence a community and maintain a strong brand image.
• Proven initiative, problem-solving, organization, and time management skills.
• Superior professional communications, verbal, written, and customer service skills.
• Ability to use technology or learn computer skills, such as Office 365 and Golden.
• Willingness to participate in training that may include development of professional skills, education on MFB’s policies and procedures, and additional training as it relates to the requirements of the position.

WORK ENVIRONMENT: 

• Periods of sitting at a desk and working on a computer in an office setting; periods of movement in a warehouse setting.
• Minimal in-state and out-of-state travel as needed; infrequent evening and weekend obligations.