Volunteer Coordinator

Department: Development
Reports to: Marketing & Events Manager
Employment Type: In-Person, Full-Time, Salary, Exempt

Schedule: Monday-Friday 8:00am-5:00pm with some evenings and weekends as needed

About Our House

Our House empowers homeless and near-homeless families and individuals to succeed in the workforce, in school, and in life through hard work, wise decision-making, and active participation in the community. The Our House team has defined a set of seven Guiding Principles that characterize our culture and that we intentionally seek to uphold: Hard Work, Wise Decision-Making, Community, Initiative, Integrity, Safety, and Heart.

About the Role

You will be responsible for overseeing and growing the volunteer program at Our House across our campus and two Resale Stores. This includes recruiting, training, supervising, and engaging volunteers, while ensuring programs are well-organized and run effectively. You will coordinate our meal provider program, in-kind donation drives, community partnerships, and donation pickups. This role combines relationship management, logistics, and data tracking to keep volunteer and in-kind operations running smoothly in support of Our House’s programming.

What You’ll Do

• Oversee and maintain the volunteer program, including recruitment, onboarding, training, scheduling, and engagement


• Develop volunteer position descriptions, goals, and strategies to strengthen and meet the needs of Our House’s programs


• Coordinate our Meal Provider program and ensure smooth communication and scheduling with participating groups


• Plan, promote, and manage in-kind donation drives 


• Manage donation pickups, organize contributions, and maintain accurate inventory of donated items


• Track volunteer engagement, maintain records in databases, run reports, and analyze data to inform program improvements


• Recognize and appreciate volunteers, gather feedback, and implement changes to enhance the volunteer experience


• Promote volunteer opportunities and engage community partners, including faith-based, corporate, and civic organizations, to grow and diversify the volunteer base


• Train and support staff to work effectively with volunteers and integrate them into daily operations


• Collaborate with Resale Stores and other departments to support volunteer and donation needs


• Conduct other duties as assigned to fulfill Our House’s mission

What You’ll Bring

• Strong written and verbal communication skills and the ability to work effectively with diverse groups of people


• Experience building relationships and engaging volunteers, community groups, or partners in meaningful ways


• Organizational skills and attention to detail, with the ability to manage multiple schedules, programs, and logistics at once


• Comfort using databases and tracking systems to maintain accurate records and run basic reports


• Initiative, flexibility, and the ability to balance hands-on tasks with program coordination responsibilities


• A commitment to the mission of Our House and a desire to help community members engage in meaningful service
  

Requirements

• Must possess a valid driver’s license and vehicle to use in performance of job. The position requires some travel within Central Arkansas.


• Must be able to pass criminal background checks, child and adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen

Benefits & Perks

• Visit our careers page for more information on benefits and perks!

Our House is a drug-free workplace. 

Our House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. People of color and members of the LGBTQ community are encouraged to apply.