Volunteer Coordinator

The Hospice Volunteer Coordinator is responsible for the development and administration of all aspects of our volunteer services in the Independence including recruiting, interviewing, training, assigning and supporting volunteers. 

• Hires, recruits, and terminates volunteers. Receives information on new admissions, assigns volunteers and provides them with the necessary information both verbally and in writing.
•  Maintains regular contact with patient/family support volunteers to:

a. Discuss volunteers’ interactions with patient/families.

b. Assess volunteer’s working relationship with other team members.
c. Keep the volunteers informed of any changes in the patient’s condition 
and Plan of Care.
d. Encourage timely documentation by volunteers.
e. Offer support to the volunteers.
f. Provide additional information and resources to volunteers as needed.

• Attends Interdisciplinary Team meetings and participates in the development and review of the Plan of Care for patients/families.
• Maintains all necessary volunteer records, including up to date volunteer lists, availability, volunteer assignments, volunteer time and mileage records, volunteer cost-saving data, and volunteer personnel files. Completes monthly reports.
• Participates in volunteer recruitment and conduct volunteer screening interviews.
•  Coordinates volunteer training classes and ongoing volunteer education and support meetings and insures that all volunteers follow Good Shepherd Hospice policies and procedures. Coordinates the activities of volunteers not involved in direct patient/family services.
• Creatively develops, implements and supervises the volunteer program of the Hospice utilizing community and regional resources. Coordinates volunteer recognition activities.
• Participates on committees and performs related duties and projects as assigned.

• At least two (1) year previous experience as a professional or volunteer in a health care, human services, or similar agency.
•  Management or supervisory experience preferred.
•  Excellent human relations skills as demonstrated by previous experience or achievements.
• Demonstrated commitment to the hospice philosophy of care.