Volunteer Coordinator

Since 1916, The Settlement Home for Children has been promoting healing and growth in children, young adults, and families by providing a continuum of care, support, and resources to those who have experienced severe emotional trauma, abuse, or neglect — with a vision of ending the cycle of child abuse.

The Volunteer Coordinator is responsible for cultivating and managing volunteers, partners and donors of goods and services—managing a workload designed to support programming at The Settlement Home for Children. Our Volunteer Coordinator makes connections in the community to support our programming. Part event coordinator, part data clerk. Monday might be Amazon wish lists, Tuesday might be Volunteer Training, Wednesday is setting up for a luncheon, Thursday is sorting through boxes of décor, Friday is making calls and sending emails all day to find volunteers for upcoming events. And every day you will be learning new things, taking good notes and making it work with enthusiasm. Training will be provided!

Benefits

• 401k with match


• Paid vacation, health & wellness, and holiday leave 


• Employee Assistance Program (EAP)


• Free legal assistance through Rocket Lawyer


• Black Swan Yoga Online


• Home Purchase Advising with $1,000 towards closing costs (Welcome Home)


• Free financial advisor (Virtuity Partners)


• Free meals while working

Essential Job Functions & Expectations

Roles and Responsibilities: 

Volunteer Coordination (40%)

• Coordinate with Settlement Home staff to find opportunities for group & individual volunteers.


• Work with Development Director to update and implement a plan to maintain existing AND recruit new corporate, community group and individual volunteers.


• Responsible for making sure all volunteers are vetted and meet the Texas Department of Family Protective Services (TDFPS) standards and the policies of The Settlement Home.


• Lead orientations and trainings for volunteers on an on-going basis.


• Perform interviews and conduct the necessary background checks for incoming volunteers.


• Track volunteer hours. 


• Work with Development team for the recognition of corporate, group and individual volunteers.


• Ensure volunteers have welcoming, positive and rewarding experiences.

Community Partnerships to Support Programs (35%)

• Seek out partners in the community to donate/discount the goods and services that meet the needs identified by Direct Care staff. (i.e. hair care professional visits, off-site experiences, educational presentations, motivational speakers, etc.)


• Assist with annual donation drives for holiday gifts, seasonal wish lists and special events (Birthdays, Graduation, Quinceañera, Luncheons, etc.) 

Program Coordination (25%)

• Represent Development Team at the weekly Agency Coordination Meeting (ACM).


• Engage with Direct Care staff to understand the needs of programs serving kids in our care.


• Collaborate with supervisors and Program Directors in planning events for residents.

Other duties/projects as requested. Duties and responsibilities may be added, deleted or changed at any time at the discretion of leadership, formally or informally, either verbally or in writing.

Required Knowledge, Skills and Abilities

• Efficient time-management to manage projects simultaneously and meet deadlines


• Ability to communicate effectively


• Skill and flexibility for problem-solving and brainstorming options 


• Capacity to establish constructive working relationships with different types of personalities


• Ability to effectively use computers/technology (Spreadsheet skills—or quick learner)


• Possesses integrity, compliance and discretion—must be relied upon to act ethically 


• Would enjoy creating meaningful and rewarding volunteer opportunities

Qualifications and Education Requirements

• Experience in a setting with volunteers 


• Must be 21 years of age.


• Must pass a background check


• If driving to work, must have and maintain current auto liability insurance

Preferred Qualifications and Education Requirements

• Prior experience as a volunteer coordinator for public or nonprofit employer


• Prior experience creating and implementing volunteer programs and training


• Living and working in Austin community


• Experience securing donations 

Essential Physical Requirements/Working Conditions

Subject to both inside and outside environmental conditions. Must be able to lift and/or exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. Position frequently involves walking, standing, sitting, stooping, lifting, speaking and repetitive motion. Position may occasionally involve reaching, kneeling, crouching and crawling. Perform extensive reading and transcription; operate a motor vehicle. Occasional weekend hours may be required.

Equal Employment Opportunity Statement

Diversity creates a healthier environment: equal opportunity employer. We strictly prohibit unlawful discrimination during recruitment, hiring, compensation, promotion, or any other condition of employment, on the basis of race, color, creed, ancestry, national or ethnic origin, religion or belief, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, disability, age, past, present, or prospective military service, medical history or genetic information, socio-economic circumstance or any other characteristics protected by law. We maintain a drug-free and alcohol-free workplace.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.