Volunteer Engagement Specialist - Positive Work Culture

Assignment View Sector State of AZ Contractor's Work Location AZDES Position Title Volunteer Engagement Specialist Labor Category Business Operations Job Category Administrative Number of Positions 1 Job Level 1 Submittal allowed per staffing agency 10 Priority Submittals allowed for this Requisition Assignment Type Temporary Driving Required? No Is a Fingerprint Clearance Card (FPCC) Required? Yes If Driving is Required, an MVR (Motor Vehicle Record Check) is required. N/A Work Location Address 1789 W. Jefferson Street, Phoenix, AZ, 85007 Assignment Details Target Start Date 05/06/2024 Target End Date 09/30/2024 Shift 1st Shift Work Schedule Standard Tentative Shift Start Time 8:00 AM Tentative Shift End Time 5:00 PM Staffing Agency NTE (Not-to-Exceed) Bill Rate Rate Unit Hour Estimated Regular Hours/Week 40.00 OT Expected Yes OT Rate Time and One Half (Non Exempt) Travel Required Yes Estimated OT Hours/Week Travel % 10 Travel Description(Domestic/International) Security Clearance None Is U.S. Citizenship Required? Yes Position Details Drug Screen No Background Checks Yes Position Description Under the supervision of the Aging and Disability Services (ADS), Elder Rights and Benefits Manager, this position will gather information and data regarding the volunteer network across the State of Arizona's State Health Insurance Assistance Program (SHIP) Network. The position will work closely with the State SHIP Coordinator, various ADS program specialists, AZ State department offices and the regional SHIP coordinators to garner insight on the program's strengths, weaknesses, opportunities and gaps. The position will engage regional coordinators and current volunteers in interviews and/or focus groups to identify best practices for volunteer recruitment, retention, engagement and management from nationwide state SHIPs. The position will work primarily independently with limited supervision, and regular check-ins and meetings with the supervisor. A computer and two monitors will be supplied, and secure fob/software for utilization on personal telephone for work related communications. Individual will need high-speed Internet access. The position will follow the established work plan to achieve the goals and objectives outlined and execute duties and tasks in a timely manner, within the timeframe allotted. The position will identify, develop and create templates, graphics and other deliverables as identified in the work plan in cooperation with program partners and DES offices, as needed. The position's work location is primarily the candidate's home, however, there will be limited travel statewide, and they may be required to periodically come into the office at 1789 W. Jefferson Street for consultation or meetings. Skills Required - Oral and written communication (including public speaking and creating formal presentations). - Knowledge and experience with group facilitation. - Knowledge and experience with research and evaluation of best practices. - Compiling, analyzing and interpreting various guidance, reports and data as gathered. - The utilization of the Google Suite (i.e. Docs, Sheets, Slides, Forms) , Google Meets/Zoom meetings. - Problem solving, critical thinking and decision making. Skills Preferred - Principles of project management and prioritization of multiple facets of a project. - Knowledge on developing a strategic plan. - Developing training materials and building and conducting presentations. - Creating detailed reports and findings. Experience Required - Principles of project management and prioritization of multiple facets of a project. - Knowledge on developing a strategic plan. - Developing training materials and building and conducting presentations. - Creating detailed reports and findings. - Develop, analyze, and create various reports, materials and deliverables as identified by research. - Conduct research and analysis of facts and propose solutions as appropriate. - Write, clear, concise, and accurate documents and deliverables. - Perform work activities with limited direct supervision Experience Preferred - Develop, analyze, and create various reports, materials and deliverables as identified by research. - Conduct research and analysis of facts and propose solutions as appropriate. - Write, clear, concise, and accurate documents and deliverables. - Perform work activities with limited direct supervision Education Required A Bachelor's degree in Business Administration, or related field, with moderate experience in project coordination, (e.g., writing procedures, managing the day-to-day operations/activities of a project, tracking projects, preparing and making formal presentations to partners, management, etc.,) and experience with investigation, document preparation and formulating resolutions to identify gaps or issues. Experience of knowledge of the SHIP program is preferred, but not required. Education Preferred A Bachelor's degree in Business Administration, or related field, with moderate experience in project coordination, (e.g., writing procedures, managing the day-to-day operations/activities of a project, tracking projects, preparing and making formal presentations to partners, management, etc.,) and experience with investigation, document preparation and formulating resolutions to identify gaps or issues. Experience of knowledge of the SHIP program is preferred, but not required. Additional Information The position's work location is primarily the candidate's home, however, there will be limited travel statewide, but candidate will not be driving- they will be a passenger while a state employee drives, and they may be required to periodically come into the office at 1789 W. Jefferson Street for consultation or meeting