The VooDoo Daiquiris Supervisor will manage staff, handle cash, uphold company standards, and drive sales. Key responsibilities include training on daiquiri recipes, machine maintenance, and maintaining a high-energy, fun atmosphere.
DUTIES AND RESPONSIBILITIES:
Oversee the daily preparation and consistency of drink recipes
Manage daiquiri stock/inventory and ensure frozen machines are filled, clean, and functioning
Supervise shifts, organize schedules, and train both new and current staff
Maintain attention to detail with cash management, till reconciliation, and reporting sales
Manage the flow of guests and maintain high standards for cleanliness throughout the bar
Lead and motivate team members while also maintaining accountability to standards
Support staff during busy service periods
Plan/manage schedules to ensure proper staffing at all times
Uphold high standards of drink quality, presentation, and service
Oversee stock control, order supplies, and foster positive vendor relationships
Monitor financial performance including sales targets and cost control
Professionally handle customer feedback and resolve issues to ensure guest satisfaction
Ensure compliance with licensing laws, age verification procedures, and health and safety regulations
Support staff development through training, coaching, and performance feedback
QUALIFICATIONS:
At least 21 years old
Must have a valid state driver's license
High school diploma or GED; a degree in hospitality or business a plus
Prior experience as a bartender or lead
At least one year of supervisory experience in a high-energy hospitality environment
Proven ability to hire, train, and schedule staff
Ability to maintain professionalism responding to complaints/praises
Accomplished mixology skills with extensive knowledge of daiquiri preparation and mixing machines
Familiarity with POS systems, inventory management software, ability to manage budgets, and drive profitability
Proficiency with Microsoft Office
Strong leadership skills with the ability to multi-task
Ability to stand for extended periods, and lift up to 25 lbs
Interested applicants can apply directly at www.visitowa.com/employment
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