VP, Financial Crimes Policy Adherence Program Management Lead

Citi is optimizing its relationship structure to realize a fully integrated delivery model and partnerships to deliver a remarkable customer experience, all while effectively managing and minimizing risk to our clients and our franchise. With the changing global environment, Citi reprioritized focus on financial crimes, creating a Financial Crimes and Fraud Prevention (FCFP) organization. This fusion will streamline accountability and responsibility for Risk & Control activities and deliver process consistency to protect the firm against emerging financial crime risks.

The Financial Crimes Global Policy Adherence & Engagement Team within the FCFP organization supports the delivery and ongoing direction of a comprehensive Financial Crimes Program in partnership with multiple functions such as Compliance, Operations, Technology, Risk, Audit, and multiple stakeholders at all levels of management. This team is responsible for fostering a culture of control and compliance, customer centricity and accountability while leading efforts to identify, anticipate and mitigate AML, Sanctions and Ant-Bribery regulatory, reputational, and operational risks.

The Financial Crimes Policy Adherence Program Management Lead will support activities related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Sanctions/Screening, and Anti-Bribery & Corruption (AB&C) for USPB. Scope of coverage includes CIP (Customer Information Program), KYC (Know Your Customer), AML, Transaction Monitoring (TM, CTR, etc.), and screening (sanctions and non-sanctions), and Anti Bribery & Corruption.

Responsibilities:

• Lead various projects supporting Financial Crimes Policy Adherence, responsible for end-to-end coordination of project including scope, schedule and stakeholder engagement, communication of project status/updates and handling of escalations based on issue(s) or RAG status.
• Resolve obstacles with implementation of project changes and/or meeting deadlines by providing additional guidance and/or facilitating discussion to gain acceptable solution(s)
• Facilitate/host meetings and routine calls ensuring meeting minutes are complete, accurate, and shared with stakeholders in a timely manner. Identify and track action items to completion.
• Support design and ongoing evolution of Financial Crimes Policy Adherence Project and Change Management program modernizing routines and processes to maximize value and insights. Leverage communication and influencing skills to guide effective and efficient Project and Policy Change Management.
• Assist the Financial Crimes Program Management Team with delivering on the Financial Crimes Policy/Reg change strategy and the end-to-end Policy Change Management activities.
• Communicate Policy Changes and provide regular updates on AML Policy and Standard approvals, publications, and implementation timelines.
• Develop strong relationships with key stakeholders across Financial Crimes 1LOD (Operations, Policy Adherence, Procedures, and Technology), Compliance (ACRM/ICRM), Business Control teams, etc., so that changes are aligned with strategy and department efforts, regular two-way communication exists, and downstream impacts are considered.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of direct, relevant experience in financial service operations, control, compliance, audit, or regulatory management.
• Demonstrated expertise in project and change management, certification a plus.
• Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
• Superior organizational skills, with proven ability to successfully manage multiple and concurrent priorities while working independently or with little supervision.
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.  
• Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with a strong ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business. 
• Pragmatic problem-solver, forward thinker with independence of thought and strong critical thinking skills and conflict resolution skills.
• Strong collaboration skills and ability to partner and influence cross-functionally and at all levels of the organization without direct managerial authority.
• Requires strong understanding of the expectations of the Personal Banking and Global Wealth businesses in meeting risk and regulatory requirements.
• Team player that demonstrates and promotes a positive team culture.
• Excellent written and verbal communications skills
• Advanced MS Office, particularly PowerPoint and Excel skills

Education:

• Bachelor’s degree or equivalent work experience.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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