VP, HEALTHCARE PRODUCT MANAGEMENT - CHARLOTTE (HYBRID)

Healthcare Digital

Who We Are
Healthcare Digital is a division of Compass Digital—the innovation and tech arm of Compass Group.
Our integrated approach can be applied to various service lines within healthcare and community living facilities. We work directly with associates and customers to accelerate technology innovation and digital transformation within Compass Group's healthcare sectors.
We are a diverse team of inventive problem solvers focused on creating new solutions to positively impact patients, residents, and those interacting with them. Our commitment to excellence and patient-centric approach guides everything we do, as we aim to make a lasting impact on the lives of individuals through digital innovations.
Compass Digital is the innovation company within Compass Group, creating cutting-edge digital hospitality experiences for universities, hospitals, corporate of?ces, sports and entertainment venues, and beyond.
Job Summary:

The Vice President of Product Management will be a collaborative, service-oriented, experienced leader who will own the product development process from discovery to delivery for multiple projects and in support of multiple service lines. You will be rethinking and redesigning existing applications, developing new features to enhance user experience, and designing and developing new products and tools to drive scalable operational processes and new, innovative products to drive revenue growth. You will be a key driver of digital transformation for the healthcare businesses within Compass Group.

As the VP of Product, you will utilize the company and product vision, transform it into a multi-year roadmap, deliver on this roadmap, measure results, and iterate rapidly to drive product improvements.
The VP will help build and lead a team of Agile product owners in a highly collaborative, cross-functional environment. You will partner closely with the Digital Strategy team, the User Experience team, Engineering team, and the various business lines to understand their business needs, bringing insights and requirements back from the business into HD and CD teams for further research and development of solutions in support of broader innovation.

The position will report to the Senior Vice President, Healthcare Digital.

Responsibilities:
Drive a cohesive product strategy and direction for products that are both step-change improvements and make incremental progress toward company goals.
Identify new areas of opportunity for investment to build innovative, market differentiating products.
Define product roadmaps and execution strategies leveraging insights, data, and business needs in partnership with strategy, design, engineering, and functional teams.
Drive and participate in gathering and development of requirements for products in roadmap.
Learn from users and business units, understand their challenges and drive the development of innovative products.
Define key metrics and goals to ensure the team is set up for success.
Partner with Digital Education and Digital Care teams to develop and maintain training and support collateral and processes for product portfolio.
Manage and develop team of Product Owners, including identifying, hiring, training, and ongoing coaching of associates
Contribute positively to the broader Healthcare Digital Team knowledge base, best practices, and collaborative team culture
Represent Healthcare Digital and Compass Digital customers, and potential customers, in accordance with Company policies and procedures

Qualifications:
Minimum 10+ years related experience in Product Management in the digital, technology, and/or operations space
Experience leading product management in an Agile environment; CSPO certification a plus
Experience managing and building a team
Problem-solver with strong sense of curiosity and creativity
Service-oriented leader with strong organizational skills
Strong relationship management and presentation skills
Excellent verbal and written communication skills
Food service or hospitality industry experience is a plus
Previous Healthcare/healthcare tech industry experience strongly preferred
Bachelor’s and/or master’s degree is strongly preferred
Operational knowledge a benefit
Travel up to 25%

Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Healthcare Digital maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 1321105
Healthcare Digital
Michelle Lombardozzi

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