VP, Managed Security Operations

WHAT YOU'LL DO

Operational Leadership

• Lead our global 24x7 Managed Security Operations Centers, ensuring effective monitoring, threat detection, incident response, and remediation across networks, endpoints, email, and brand protection services. 

• Build and execute a strategy that strengthens detection capabilities, service performance, and customer experience. 

• Drive operational excellence through process improvement, automation, and optimized tooling. 

• Serve as an executive escalation point for critical security incidents and major customer issues. 

• Establish and nurture executive-level relationships with domain registrars, hosting providers, ISPs, cloud platforms, and major digital service providers to accelerate takedown response times. 

• Develop collaboration frameworks with threat intelligence vendors, anti-abuse networks, and takedown service providers to enhance evidence quality and streamline takedown workflows. 

• Partner closely with Product, Engineering, Sales, and Customer Success to evolve our services and support customer needs. 

• Recruit, mentor, and develop high-performing SOC leaders across a global footprint. 

• Ensure service readiness, resilience, and compliance with security frameworks. 

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Strategic Leadership: 

• Set and execute the long-term vision for Operations, ensuring alignment with business goals and growth objectives. 

• Foster a culture of engagement, inclusion, high performance, and continuous development. 

• Lead complex change initiatives, securing stakeholder buy-in and driving organizational adoption. 

• Champions a high-performance culture through clear standards, empowered accountability, and sustained focus on operational excellence and outcomes.  

• Drive business agility, reallocating resources as priorities evolve. 

• Apply strong business and financial acumen to influence decisions and drive long-term value.