VP of Business Operations - Hyperscaler Sales

This role partners closely with Sales, Business Development, Product Line Management (PLM), Finance, and cross-functional leadership teams to ensure disciplined execution, forecasting accuracy, governance excellence, and organizational agility across key hyperscaler accounts.

Key Responsibilities

Business Operations & Governance

• Lead the operational management of the Hyperscaler Sales business through a structured cadence of weekly, monthly, quarterly, and annual business reviews.
• Establish and manage the operating rhythm for the organization, ensuring alignment across stakeholders and timely decision-making.
• Drive weekly forecast reviews and ensure forecast accuracy through proactive pipeline management and executive reporting.
• Coordinate and facilitate weekly and monthly operational reviews with Optical Networks (ON) and IP Business Development teams.
• Lead monthly governance reviews and executive reporting processes, providing clear visibility into performance, opportunities, risks, and actions.

Strategic Planning & Account Execution

• Drive account planning reviews for strategic hyperscaler customers, ensuring alignment of sales objectives, growth initiatives, and resource prioritization.
• Partner with Product Line Management (PLM) teams to manage program reviews and strategic initiatives for both existing and targeted hyperscaler programs.
• Support Long-Range Planning (LRP) activities, including demand forecasting, opportunity assessment, and growth planning by hyperscaler, application, and market segment.
• Translate strategic goals into actionable operational plans with measurable outcomes.

Process Excellence & Organizational Effectiveness

• Identify and implement improvements to internal processes, systems, tools, and organizational structures to increase speed, scalability, and execution effectiveness.
• Develop operational frameworks and best practices that drive consistency, accountability, and business agility.
• Create executive dashboards, reporting mechanisms, and performance metrics to support data-driven decision making.

Execution Management & Accountability

• Ensure effective tracking and closure of business-critical action items across functions and leadership teams.
• Establish clear ownership, milestones, and execution timelines while holding stakeholders accountable for commitments.
• Proactively identify risks to execution and drive corrective actions to maintain momentum on strategic initiatives.

AI & Digital Transformation

• Champion the adoption of AI-enabled tools and automation to improve business operations, reporting efficiency, and decision-making.
• Drive the use of AI for meeting summaries, action-item generation, ownership tracking, executive reporting, and workflow optimization.

Identify opportunities to leverage digital technologies to enhance organizational productivity and operational effectiveness

Qualifications

Required Experience

• 10+ years of progressive leadership experience in sales, business operations, or commercial management within the telecommunications, networking, or technology industry.
• Strong expertise in Optical Networking and/or IP Networking technologies.
• Demonstrated experience supporting or leading strategic Hyperscaler customer engagements and sales organizations.
• Proven track record of driving operational excellence, forecasting discipline, governance processes, and cross-functional business execution.

Leadership Competencies

• Exceptional executive communication and stakeholder management skills.
• Strong business acumen with the ability to translate strategy into operational execution.
• Highly analytical and data-driven, with experience developing executive-level reporting and business insights.
• Demonstrated ability to influence across organizations without direct authority.
• Results-oriented leader with a strong bias for action, accountability, and continuous improvement.
• Experience leading organizational change and driving adoption of new processes and technologies, including AI-driven capabilities.