VP of Manufacturing & Distribution Operations, IDOC Labs

About the Company

For more than twenty-five years, IDOC has remained committed to the success of independent optometrists and has become the leading alliance of private optometric practice owners in the United States. Founded by an optometrist with first-hand experience in private practice, IDOC empowers independent owners to change lives through better sight.

Our core value—people first, always—combined with a focus on innovation gives our network of more than 3,200 optometrists a significant competitive advantage. IDOC supports members through industry-respected consultants, business analytics, dedicated account management, vendor partnerships, continuing education, and peer networking.

We are proud to be a Great Place to Work-Certified™ organization, offering a collaborative and empowering environment for professionals who want to make a difference.

About the Role

The VP of Manufacturing & Distribution Operations works in close partnership with the Director of Supply Chain Development NA to ensure the effective, reliable, and high-quality delivery of products and services to independent optometrists across the United States.

This role is accountable for an evolving multi-site operational network currently consisting of two manufacturing facilities, one in Pittsburgh PA and one in Scottsdale AZ, with responsibility for a controllable cost base of approximately $30m and a total workforce of approximately 140 employees.

This position carries broad multi-site leadership responsibility, championing company values and behaviors to create a positive, inclusive, and high-performance culture. The role enables site leadership teams to deliver on the organization’s long-term mission of improving lives through better sight, with a strong focus on customer experience, people development, operational excellence and sustainable growth.

Operations

• Deliver on all IDOC Labs operational plans for in partnership with Sales, Product, Finance, HR and Group Supply Chain 
• Lead organizational change initiatives that support long-term strategic objectives.
• Drive sustainability, efficiency, and continuous improvement agendas across all sites.
• Ensure all facilities maintain a safe, compliant, and well-organized working environment for all employees.
• Hold accountability for overall business performance across manufacturing and distribution operations.
• Lead M&D capital investment planning and oversee execution of major operational and infrastructure projects.
• Evaluate and optimize organizational structure, resource allocation, and leadership capability to meet annual and long-term      business plans.
• Report operational KPIs, financial performance, and strategic progress to Director of Supply Chain Development within agreed timelines.
• Take part and occasionally lead cross-functional projects and strategic programs as required.

Leadership

• Operate effectively within a matrixed organization, demonstrating maturity, collaboration, and strong cross-functional influence.
• Build and sustain a people-centric culture with high-performing teams, clear development pathways, and performance-aligned rewards.
• Inspire and motivate teams to achieve their full potential while delivering exceptional operational results.
• Partner closely with HR and senior leadership to drive employee engagement, talent development, and workforce planning.
• Develop a deep understanding of capability needs across the network, identifying critical talent pipelines and future skill      requirements.
• Grow future leaders through mentorship, coaching, and structured development programs, ensuring robust succession plans are in place.

Key Skills, Abilities, and Experience

• Proven track record of managing multi-site operations within US.
• Experience in planning, budgeting, financial management and operational performance.
• Strong understanding of core business functions including finance, HR, procurement, operations and supply chain.
• Exceptional analytical skills with the ability to interpret complex data and drive informed decision-making.
• Excellent communication and stakeholder-management skills.
• Outstanding organizational and leadership capabilities.
• Strong problem-solving aptitude with a continuous improvement mindset.
• Experience of optical manufacturing a distinct advantage.