Waitperson - Wolf by Vanderpump

Provides prompt, courteous food service to Harrah’s and Caesars Republic guests in accordance with established procedures.

• Acknowledge customer immediately with a smile.
• Serves customers at assigned station quickly, courteously and efficiently. 
• Inform guests of any specials and have a full understanding the menu to answer any questions.
• Know all ingredients in every dish and be able to describe every item on the menu.
• Take beverage order and serve in a timely manner.
• Assists customers in ordering from the menu and suggesting items.
• Records ordered items on check according to established procedures.
• Obtains food and beverage from prescribed locations and serves customers according to established procedures.
• Ensure food and beverage orders are correct before serving to the guests.
• Observes guests to fulfill any additional requests and to note when meal is finished.
• Processes checks through Infogenesis System and presents check to guest for payment on conclusion of dining experience.
• Assists, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.
• Assists Bus persons and runners in a cooperative manner to ensure efficient service to guests.
• Completes assigned side work as directed.
• Familiarizes self with all items on both printed and daily menus.
• Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
• Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
• Familiarizes self and adheres to the principles of guest service skills and use them in all interactions.
• Delivers alcoholic beverages promptly from assigned bar to table.

• High School graduate preferred 
• 2 years Waitperson experience preferred 
• Must be at least 21 years of age
• Literacy and fluency in English
• Above average communication and interactive skills
• Legible handwriting
• Excellent computer skills 
• Excellent guest service skills
• Good knowledge of wine and spirits
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be able to interact with high profile guests while maintaining a professional demeanor. 
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.  Adheres to all regulatory, company and department policies and procedures.

ADDITIONAL REQUIREMENTS

• Ability to constantly lift up to 30 lbs
• Ability to frequently lift up to 60 lbs
• Ability push/pull bus carts weighing up to 90 lbs
• Mobility to move quickly and easily throughout the restaurant and kitchen areas
• Ability to grasp, finger dexterity, hand-eye coordination
• Ability to hear and use visual inspection
• Ability to stand, walk, bend, squat, reach and climb stairs
• Positions that have contact with the public require the ability to work in a noisy 
  environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.