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Lantern Crest Senior Living, Santee's premier Independent Living, assisted living and memory care community for seniors, is looking for a Server to add to its Food Service Team. Our ideal candidate has a "can do!" customer service attitude and flexible work hours.
Since our Beginning in 2012, Lantern Crest Senior Living has remained fully committed to its Mission -- to ensure a vibrant, fulfilling, and dignified life for each of our Residents by delivering amenities tailored to their specific wants and needs.
We know this wouldn’t be possible without our Team of Talented and Compassionate Employees who make a lasting difference in our Residents’ lives every day. That is why Lantern Crest is dedicated to providing a fun, rewarding work environment for our valuable Employees, with Opportunity for Advancement and Excellent Benefits, including:
Healthcare
Financial
Personal
ROLE AND RESPONSIBILITIES
The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the resort. Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feels welcome, comfortable, important and relaxed.
| * Makes resident satisfaction the number one priority. |
| * Serves meals to residents, family members and visitors in a professional, dignified, efficient and courteous manner. |
| * Assures compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.) |
| * Assists residents with menu selections as needed. |
| * Accurately and professionally takes residents and guests’ food and beverage orders. Verifies food prepared matches items ordered on POS. Ensures food orders reflect special requests, including menu substitutions. |
| * Identifies how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests. |
| * Ensures that plates are presentable before serving. Brings and serves food using large oval trays and tray stands; and preparing to-go or delivery orders appropriately. |
| * Serves as a liaison with kitchen and dining room staff to make corrections or adjustments to orders as necessary. |
| * Tracks residents’ attendance at meals. |
| * Deliver meals to resident rooms as required. |
| * Prepares dining room prior to each meal by performing necessary cleaning and stocking (salt shakers, pepper shakers, sugar bowls). |
| * Checks dining room stock and nourishments. Pulls old items and restock as necessary. |
| * Cleans tables and chairs after meals and picks up floor areas. |
| * Buses tables and returns all dishes to the kitchen. |
| * Maintains clean and sanitary work environment at all times. |
| * Reports equipment safety issues to the Director of Culinary Services. |
| * Follows standards for time and attendance. |
| * Display tact and friendliness when dealing with residents, families and visitors. |
| * Cooperates to get work done and is flexible with daily schedule. Assists in food inventory and/or wash dishes when needed. Assists in breaking down deliveries and puts away stock as needed. |
| * Provides support to community’s marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor. |
| * Communicates any observed or suspected resident change of condition to a supervisor immediately. |
| * Maintains a safe and secure environment for all staff, residents and guests, following established safety standards. |
| * Encourages teamwork through cooperative interactions with co-workers and other departments. |
| * Support a positive and professional image through actions and dress. |
| * Performs other duties consistent with the position as assigned by the Culinary Services Director or Dining Services Director. |
Qualifications & Requirements
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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