Warehouse Associate

Are you detail-oriented, organized, and thrive in a fast-paced environment? Sangoma, a leading provider of business communications solutions, is looking for a Warehouse Associate to join our dynamic team and support key operations in shipping, receiving, and inventory management. In this hands-on role, you’ll play a crucial part in ensuring products are received accurately, orders are fulfilled efficiently, and inventory is maintained with precision.

This position offers comprehensive training in all aspects of warehouse operations, with the opportunity to serve as a reliable back-up across various functions. If you’re a team player with a can-do attitude and a commitment to excellence, we want to hear from you!

Key Responsibilities:

Receiving & Inventory:

• Inspect incoming shipments for damage or discrepancies
• Accurately document returns, RMAs, and purchase order details
• Reconcile received items in inventory management software
• Shelve and organize stock to maintain an orderly inventory space
• Communicate product weight and dimensions for system updates
  

 Order Fulfillment & Packing:

• Pull daily sales orders and prioritize based on urgency
• Confirm item accuracy and identify potential shortages
• Prepare items for packing and ensure secure, organized boxing
• Record package dimensions for streamlined shipping
  

 Shipping Operations:

• Label and process outgoing shipments accurately
• Print customer invoices and prepare packages for carriers
• Coordinate loading and unloading with drivers
• Generate shipment quotes as needed
  

 Administrative Support:

• Maintain accurate records in inventory and order management systems
• Monitor shared inboxes and assist with interdepartmental communications
• Help with ordering supplies and updating warehouse documentation
• Support training initiatives and process improvements
  

Additional Duties:

• Adhere to all warehouse safety policies and procedures
• Operate forklifts, pallet jacks, and other warehouse equipment safely
• Participate in routine equipment training and maintenance
• Keep work areas clean and ready for the next day’s tasks
• Take on special projects and assist with team needs as assigned

• High school diploma or equivalent; additional warehouse training or certification is a plus.
• 1-2 years of experience in warehouse operations or logistics.
• Good understanding of inventory management systems and practices.
• Strong attention to detail and organizational skills.
• Ability to lift and move heavy packages as needed.
• Basic computer skills; experience with barcode scanners or inventory software is an advantage.
• Strong communication skills and the ability to work collaboratively in a team environment.

What We Offer:

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
• Matching 401K program - 100% match on 4%.
• Employee Stock Purchase Plan after one year of service.
• Flexible Time Off & Company Holidays
• Entrepreneurial work environment partnered with high growth career opportunities

Are you ready to make a direct impact on the company and be rewarded for your performance?  Are you ready to take on a new challenge?

Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.