Warehouse Associate

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. 

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role  

In this role, you will own day-to-day shipping, receiving, and inventory operations at the facility. You’ll ensure materials are accurately received, stored, tracked, picked, packed, and shipped with perfect quality and in full compliance with safety standards. You will maintain warehouse organization, manage dock activities and material handling equipment, perform cycle counts, and proactively identify and resolve inventory discrepancies.

You will also build strong working relationships with OEMs, internal teams, and vendors — troubleshooting shipment and inventory issues as they arise and driving them to resolution. Success in this role requires strong attention to detail, operational discipline, and a customer-first mindset.

What You'll Do  

• Execute shipping and receiving functions at the facility 


• Manage dock and warehouse organization, material handling equipment, and shipping supplies 


• Handle issues related to inventory handling and material conveyance.


• Allocate and organize storage locations according to requirements 


•  Sort inventory according to established procedures 


• Mark inventory with identifying information 


• Update and maintain inventory records and databases 


• Complete regular cycle counts of inventory 


• Identify potential inventory shortages and communicate with relevant stakeholders 


• Pick and prepare orders to be shipped 


• Ensure proper packaging and labeling of shipments 


• Ensure perfect quality of outbound orders 


• Adhere to all safety standards and operating procedures 


• Build and grow relationships with OEM,  internal customers and vendors 


• Troubleshoot inventory and shipment issues and customer complaints that arise and work to solve them

What You'll Bring 

• 2-5 years Logistics and/or warehouse experience; preferably within an international supply chain organization 


• Excellent customer service skills 


• Initiative to scope, start, and drive projects and tasks to completion 


• Ability to openly seek advice, guidance, and enlist support as needed 


• Effective communication, including writing, speaking and interpersonal communication 


• Good collaboration and teamwork abilities 


• Expert inventory management 


• Proficiency in relevant computer applications including MS Word and Excel ● Familiarity with warehouse management system (WMS) technology 


• Familiarity with material handling equipment (forklift, pallet jack) 


• Must be able to work with minimum supervision 


• Must be eligible to work in the US 


• Valid driver's license in good standing

Physical Requirements 

• Able to lift and move inventory up to 50lbs 


• Able to bend and stretch 


• Able to stand for prolonged periods


• Able to walk distances

What Else You Need to Know   

This role is in-person onsite role based out of our South San Francisco office.