Warehouse General Manager

Description

Job Summary

The General Manager (GM) will have full operational responsibility for the Coker Tire Production and Distribution Center in Chattanooga, TN. This position plays a critical leadership role in overseeing all day-to-day site activities, driving continuous improvement, ensuring the highest standards of quality and safety, and mentoring a productive, motivated workforce. 

The GM will manage a wide range of local operations in a non-union environment and coordinate closely with Coker Group’s corporate leadership on strategic initiatives and policy alignment. 

Reports To: VP of Operations

Key Areas of Responsibility:

• Oversee all aspects of day-to-day operations, including manufacturing, distribution, inventory, and facility management. 
• Lead and develop a high-performing team with clear goals, accountability, and a strong emphasis on safety and quality. 
• Drive continuous improvement initiatives to enhance productivity, reduce costs, and improve customer satisfaction. 
• Maintain compliance with OSHA, DOT, and environmental regulations to ensure a safe and secure working environment. 
• Collaborate with corporate leadership in areas such as procurement, human resources, materials planning, and regulatory compliance. 
• Monitor and manage KPIs to evaluate operational performance and drive decision-making. 
• Lead change management efforts and support the implementation of new processes, technologies, and best practices. 
• Foster a positive workplace culture focused on engagement, teamwork, and professional development. 
• Serve as the primary leader and point of contact for all facility-related matters in Chattanooga. 

Site Operations:

· Health & Safety Compliance

· Product Quality Control

· Light Manufacturing Oversight

· Kitting & Assembly Operations

· Distribution & Shipping Logistics

· Inventory Control & Management

· DOT Equipment Oversight

Cross-Functional Collaboration:

· Procurement and Materials Planning

· Facility and Equipment Maintenance

· Environmental and Regulatory Compliance

· Human Resources and Labor Relations

· Strategic Planning and Implementation

Key Success Factors

First 6 Months:

• Develop and implement best practices across all functions.
• Establish KPIs and create performance baselines to support continuous improvement.
• Improve customer service metrics, focusing on on-time delivery and product quality.
• Strengthen internal communication to align with company culture, strategy, and goals.
• Set clear performance expectations for team members and foster a culture of accountability.
• Address and correct safety risks to maintain a healthy work environment.

Long-Term Objectives:

• Sustain a safe, efficient, and environmentally-compliant facility.
• Build a high-performing leadership team that fosters cross-functional      collaboration.
• Drive operational excellence with a focus on cost reduction, quality, and      delivery.
• Instill a process-oriented mindset and a commitment to continuous improvement.
• Monitor KPIs and proactively respond to operational performance data.
• Define and communicate short- and long-term goals that support company strategy.

Supervisory Responsibilities:

This position includes supervisory responsibilities for three direct reports and oversight of approximately ten (10) associates in total. 

Work Environment
This role operates in both office and warehouse environments. It involves frequent use of office equipment (computers, phones, copiers) and routine interaction with warehouse equipment such as forklifts and power tools.

• Must be comfortable working on the production floor for extended periods.
• Requires occasional lifting of up to 50 lbs and frequent lifting of up to 40 lbs.
• Standard business hours apply; limited travel and occasional after-hours availability may be required.

Schedule and Availability
This is a full-time, onsite position with a schedule aligned to our standard business hours of 8:00 AM to 5:00 PM, Monday through Friday. Some weekend hours and occasional overtime may be required based on business needs.

AAP/EEO Statement
Coker Tire and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coker Tire complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Coker Tire expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Coker Tire’s employees to perform their job duties may result in discipline up to and including discharge.

Requirements

 Qualifications & Core Competencies

Required Skills & Experience:

• Proven experience managing light manufacturing and distribution operations.
• Track record of building, developing, and retaining high-performing teams.
• Strong leadership, coaching, and change management skills.
• Working knowledge of OSHA and environmental regulations.
• Demonstrated ability to improve operational efficiency and lead improvement initiatives.
• Data-driven decision-making skills using intelligent metrics and KPIs.

Professional Attributes:

• Hands-on, engaged leader with excellent delegation skills.
• Strong advocate for people development and team engagement.
• Organized, results-driven, and personally accountable for team performance.
• Analytical thinker with strong problem-solving capabilities.
• Effective communicator across all levels of the organization.
• Ability to manage multiple priorities in a dynamic environment.

Education & Professional Background:

• Bachelor’s degree in Business Administration, Engineering, or related field (required).
• Experience in a similar role within a light manufacturing and distribution facility.
• Demonstrated success in workforce development and operational improvement.