Warehouse Group Lead

Purpose Statement

The purpose of a Warehouse Group Leader is to coordinate the actions of a group of Associates responsible for shipping and receiving raw and finished goods in compliance with the Rich’s Manufacturing System. 

This position plans and coordinates staffing, communicates expectations and schedules to the group, ensures materials, machinery, and tools are available throughout the shift, trains associates and monitors their performance, and drives continuous improvement. 

This position is an hourly, direct labor Associate who directly supports the Production Team Leader; coordinates the actions of 10 to 15 Associates; trains, coaches, and recommends other actions for the group as appropriate; facilitates two-way communications; operates production equipment when required; and is responsible for carrying out the directions of the Warehouse Team Leader.

Key Accountabilities and Outcomes

• Safety - Provides a safe work environment for the group.


• Budget – Clearly understand and execute labor standards and run rates to optimize product costs.


• Food Safety – Understand food safety and GMP policies at their sites and enforce those policies.


• Product Quality – Understands product quality checks, that they are completed, and that product meets quality standards.


• Schedule Attainment – Coordinates people, processes, materials, and equipment to keep the line/area running. Identify interrupters that impact schedule attainment.


• Leadership – Use Rich’s Great Leader Drivers to drive results and engagement with a team of Production Associates.


• Rich Experience - Shows Associates the connection between what they do and Rich’s customers.

Knowledge, Skills, and Experience

• HS diploma degree or GED


• 3 years of experience as Supervisor


• Ability to lead, motivate, and train associates


• Must have excellent computer skills and experience in extracting and analyzing data using    information systems reporting tools such as Excel, Efficient with all Microsoft Office products.  Experience using RF, and SAP.


• Must have good interpersonal, analytical, leadership, and problem-solving skills


• Knowledge of FDA regulations, Good Manufacturing Practices (GMPs), sanitation processes/procedures and HACCP


• Good skills to analyze problems, develop solutions, and successfully implement the solutions


• Must be able to speak, read and write in English


• Good verbal and written communications skills


• Ability to plan, organize, and implement actions to drive continuous improvement