Warehouse Manager

Position Summary: The Warehouse Manager supervises the warehouse team(s), managing processes and systems to ensure product flow and storage of incoming products & materials, and the shipment of finished goods meets productivity targets and customer requirements. This includes managing the daily operations of receiving, physical inventory storage, material transactions, picking, packaging, shipping, special delivery, and inventory accuracy. Coordinates functions to ensure the proper processes, equipment, facilities, and staff are in place to meet service level commitments efficiently and effectively to customers. The Warehouse Manager is part of the Operations team and reports to the Director of Operations.

Essential Responsibilities

• Provides oversight, direction, and accountability to all Inventory Control and Warehouse processes and ensures team adherence to company policy and procedures.
• Manage systems and processes to ensure we are meeting targets for cycle count/inventory accuracy, order volume, order backlog, open orders, on-time delivery, and other metrics as needed
• Manage and direct teams: training/cross training, balance workload, scheduling, and overall performance.
• Provide input on key performance metrics and initiatives and ensure the department is successfully
• achieving and monitoring the targets
• Manages physical inventories and the cycle inventory process; stock rotation, external storage, and product transfers
• Ensures proper receiving in system, storage, and control of warehouse inventory
• Maintains accurate physical or cycle count inventory records
• Work closely with Planning, Packaging, and Customer Service for shipments to our customers.

Position Qualifications:

• Bachelor’s degree or certification program in a related discipline (e.g. Operations Leadership, Logistics and Distribution, Supply Chain Management)
• 3+years of Warehouse experience or related experience required
• Excellent written and communication skills especially in documentation of decisions and action assignments.
• Proficient in applicable computer skills (ERP Business Systems, MS Office suite, MS Outlook)
• Result driven, creative and open minded in delivering strategic solutions.
• An organized, self-starter with a strong sense of ownership is a must.
• Must be able to follow sequence in logical manner and communicate customer requirements to internal personnel in various departments.
• Ability to identify process deficiencies using root cause analysis and develop appropriate
• solutions
• Ability to organize, plan, and schedule tasks to streamline operations
• Ability to learn a new business system
• (Infor) and become a subject matter expert for warehouse related operations
• Ability to set priorities and balance the needs of competing demands on the team’s time
• Ability to communicate effectively and professionally with associates from diverse backgrounds, and at all levels of management and functional areas
• Ability to engender focus, cooperation, and productivity in their team
• Strong leadership, supervision, and staff development.
• Knowledge and practical implementation of Lean, Six Sigma and/or other process improvement methodology.

Extras We Love!

Bi-lingual fluency (English and Spanish)

Personal Qualities

Leadership – Proven success in leading high-performance teams, achieving results through others, and being a strong team player

Innovative thinking – Ability to lead innovative and/or transformative projects and strives for continuous improvements

Analytical thinking - Exceptional ability to analyze data and utilize data to make sound business decisions

Customer oriented – Demonstrate strong focus on customer service and client satisfaction while maintaining high ethics and professional integrity in all interactions

Conflict management and resolution skills - Build consensus, anticipate and solve problems

Results-oriented – Ability to organize and manage multiple, and at times competing priorities

Communication skills – Demonstrate strong oral and written communication and collaboration skills necessary to lead and manage teams and projects effectively

Relationship building skills – Ability to work within a dynamic team setting and provide leadership to build and develop strong teams.

Pay Range

The target salary range for this position is $85,000-$95,000/annually. The actual rate offered will depend on a variety of factors, which may include, as applicable, years of relevant experience.