Warehouse Operations Manager

LOCATION: Onsite

REPORTS TO: General Manager 

TYPE: Full Time, Exempt

DEPARTMENT: Warehouse

About the Role

Generation Tux is a fast-growing company on a mission to make formalwear rentals easy, affordable, and stress-free for life’s biggest moments. Founded by menswear industry veteran George Zimmer, we reinvented the suit and tuxedo rental experience by bringing it online from fit to delivery.

The Operations Manager is a leader of leaders role responsible for overseeing the day-to-day warehouse operations to ensure efficiency, accuracy, safety, and alignment with company goals. This role leads a team of supervisors and associates, drives operational excellence through process improvements, and ensures timely and cost-effective movement of goods.

Key Responsibilities

• Oversee daily warehouse operations, including receiving, inventory management, order fulfillment, and shipping
• Lead, coach, and develop a team of supervisors and warehouse associates to meet performance, safety, and service goals
• Monitor operational KPIs (e.g., productivity, accuracy, on-time shipping) and take corrective action when necessary
• Ensure full compliance with company policies, safety regulations, and local, state, and federal laws
• Partner with cross-functional departments (e.g., logistics, customer service, procurement) to resolve operational issues and optimize end-to-end processes
• Drive continuous improvement initiatives focused on cost reduction, workflow optimization, and employee engagement
• Manage staffing levels, labor planning, and scheduling to align with business demand
• Utilize warehouse management systems (WMS) and other tools to ensure data integrity and operational visibility
• Support capital improvement and technology initiatives related to warehouse operations
• Foster a positive, performance-based culture centered on accountability, safety, and teamwork

• Demonstrated experience in warehouse or distribution operations with proven success in a supervisory capacity at Generation Tux, including ownership of team performance and operational outcomes 
• Strong knowledge of logistics, inventory control, and warehouse safety practices
• Proficient with WMS and Microsoft Office Suite; experience with data analytics tools is a plus
• Proven ability to lead teams, manage change, and drive performance improvements
• Excellent communication, problem-solving, and decision-making skills
• Ability to work in a fast-paced, high-volume environment with competing priorities

What We Offer

• Climate-controlled work environment
• Leadership development opportunities
• Career growth within operations
• Supportive leadership and team-oriented culture
• High employee satisfaction

Posting Statement

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect.

Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.