Warehouse Operations Supervisor

Description

Shifts:       

Full Time, Salary

Shifts & Scheduled days of the week: TBD 

Reports To:

Warehouse Operations Manager, Regis Sullivan

Description:

Consumer   Fresh Produce, Inc. is the region’s first-choice wholesale distributor of   fresh fruits and vegetables, offering a full line of conventional products.   We're committed to excellence and customer satisfaction and are seeking a   dedicated Warehouse Operations Supervisor to join our team. This is a   hands-on leadership role focused on overseeing operations in our warehouse.

The Day Warehouse Operations Supervisor is responsible for planning, directing, and coordinating all day shift warehousing activities. This role ensures that operations run smoothly, efficiently, and safely while maintaining high standards for productivity, accuracy, and employee performance. This position involves working with multiple teams inside the organization to maintain and meet on-time delivery of product orders to our customers. 

ESSENTIAL DUTIES / RESPONSIBILITIES

1. Assign and manage workload among warehouse staff to meet   deadlines and customer expectations.
2. Enforce food safety policies and workplace safety   procedures.
3. Perform quality control and order accuracy checks customer   orders, address discrepancies promptly.
4. Maintain a properly trained and efficient day warehouse   team.
5. Collaborate and at times assist the Transportation   Dispatch Supervisor to coordinate timely deliveries.
6. Assist the Will Call clerk with collection of paperwork   and processing of customer payments as needed.
7. Organize replenishment of picking tiers and direct staff   accordingly.
8. Operate RF scanning equipment for order checking,   receiving, order picking, put-away, and labeling.
9. Support staff with order selection when needed.
10. Communicate product quality or quantity issues with   Warehouse Operations Manager, Sales, or Buyers.
11. Report and/or correct safety hazards immediately to ensure   a secure working environment.
12. Maintain cleanliness and order in the warehouse according   to company sanitation SOPs
     

POSITION BENEFITS

1. Medical, dental, and vision insurance
2. Short-term and long-term disability   insurance
3. Company-paid life insurance
4. Paid vacation and annual sick time
5. 401(k) with company match
6. Company smartphone 

Requirements

REQUIRED SKILLS & ABILITIES

· High school diploma or GED required;   relevant experience may substitute for education.

· 5+ years of warehouse operations   experience, including forklift and pallet jack usage required with equipment   license.

· 3+ years in management or supervisory   roles preferred.

· Strong attention to detail and sound   decision-making skills.

· Experience working with produce strongly   preferred.

· Language: Able   to read/follow instructions and communicate strategies clearly (verbally and electronically).

· Reasoning:   Strong common-sense approach; able to multitask and prioritize effectively.

· Physical: Able   to stand for long periods in cool, damp environments; lift/push/pull up to 50   lbs.

Computer: Proficient in MS Office; experience with ERP/WMS (Produce Pro preferred), tablets, and scan guns; able to interpret data reports. 

CORE COMPENTENCIES

• Clear   oral/written communication
• Follows   policies, meets deadlines
• Strong   planning, time management and organization skills, and professionalism
• Team player and   leader.
• Adaptable to   change and customer needs
• Reliable   attendance and punctuality
• Accountable and dependable  

KEY METRICS

• Reducing and maintaining low overtime
• High productivity and utilization of   the warehouse team.
• Reducing and maintaining low pick error rates with warehouse team.