Warranty Administrator

Description

#1 Cochran is looking to add a full-time Warranty Administrator to its Ohio platform! 

As a member of our team, you will join an award-winning workplace where people and innovation thrive. We are obsessive about learning and development – at every mile marker of your career. We are one team bound by one set of values, with one overarching vision: to move our customers, our team members, and our communities in the most moving ways possible. If you’re ready to make your move, steer your career here and join our talented team of thinkers, doers, dreamers, and disrupters. 

#1 Cochran is the leading automotive retailer in the tri-state area. Yet one of our greatest assets isn't our size or our multi-million-dollar inventory. Our greatest asset and driving force behind our success is our 1800 plus team members. We have been recognized as one of Pittsburgh’s Top Workplaces for 14 years running! COME JOIN OUR WINNING TEAM!

What We Offer:

• Full complement of healthcare benefits
• Paid Time Off (PTO) in first year of employment (12,16, 20 days annually)
• Paid Holidays and Community Service Day
• Paid Parental Leave
• 401(k) with Company match

Responsibilities :

• Accurately code warranty claims and enter in to appropriate franchise system for processing
• Process warranty paperwork to ensure documentation and verify criteria required by factory
• Reconcile warranty receivable statement and conduct weekly audits of warranty and schedules and report to management any outstanding items
• Review claim according to manufacturer specifications and follow up promptly on outstanding claims
• Verify warranty payments, credits, credit memos and handle and resolve all claim corrections and chargebacks
• Assist service advisors in closing all open repair orders and correct usage of labor ops

Qualifications:

• High school diploma or equivalent
• Ability to effectively communicate verbally and in writing
• Ability to read and comprehend written instructions and technical communications
• General knowledge of automotive procedure or two years automotive experience
• Advanced knowledge of computer and application skills
• High attention to detail