Warranty Administrator

Description

US Auto Trust is one of California’s fastest growing automotive groups. We are proud to have a stable of legendary brands such as Aston Martin, Land Rover, Jaguar, Lotus, and Cadillac.

We are seeking a highly detail-oriented and organized Warranty Administrator to join our team at our Jaguar Land Rover Newport Beach dealership. 

Compensation: $50,000-$100,000/year based on experience

Key Responsibilities:

• Communicates with service technicians to define the scope of a warranty claim resolution.
• Communicate with service manager.
• Process all warranty paperwork to ensure proper documentation and to verify criteria required by the factory.
• Follows up on outstanding claims.
• Posting weekly factory warranty payments into accounting.
• Reconciling all warranty receivables and working with the accounting department.
• Keeping track of all service and customer records as required by the warrantor.
• Provides administrative assistance as needed.
• Provide administrative support to management, other departments and employees as needed.
• Any other duties as assigned by supervisor.
• Provides timely and accurate reports as required.

Qualifications

• Minimum 2 years’ experience as a Dealership Warranty Clerk a MUST.
• CDK / Dealer Connect Knowledge a Must.
• Manufacturer experience a plus.
• Experience handling a high volume of paperwork.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and carry multiple projects through to completion.
• Must have excellent follow-up skills.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

What We Offer:

• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

We are a Drug Free, Tobacco Free, Non-Smoking (including e-cigarettes) company and Equal Opportunity Employer (EOE)