Warranty Administrator

Edwards Auto Group in Council Bluffs, IA is looking for a Warranty Administrator to join the team. The Warranty Administrator will be responsible for reviewing and completing Warranty claims and submitting them appropriately.

Responsibilities

• Process all warranty claims in a timely manner, before specified date if required
• Process all warranty paperwork to ensure proper documentation
• Verifies criteria required by factory or distributor
• Resubmits all rejected claims promptly or receives authorizations for write offs
• Follow up on payment of outstanding claims
• Tracks warranty parts by tagging repair order number, date or replacement
• Files and maintains all service records as required by warrantor
• Keeps informed of all factory recalls and bulletins
• Assist with other clerical needs and responsibilities as assigned by management

• Excellent verbal communication skills
• Positive attitude and customer focused demeanor
• Proficient typing skills
• Previous warranty work is highly preferred