Warranty Administrator

Cogswell Ford is seeking a Warranty Administrator! A great opportunity for someone with a background in service advising who is eager to learn!
This role offers flexibility, with both full-time and part-time scheduling options. You’ll handle the accurate and timely submission of manufacturer and aftermarket warranty claims while ensuring the proper collection of all warranty revenue.

Benefits

• Competitive Pay


• Health, Dental, and Vision Insurance


• PTO


• Flexible Hours (Full-Time or Part-Time Options)

Responsibilities

• Follow all manufacturer and aftermarket warranty policies and procedures


• Build productive relationships with manufacturer and warranty company representatives


• Review warranty repair orders for accuracy, completeness, and legibility


• Work closely with Service Advisors, the Service Director, and Technicians to ensure proper documentation


• Determine and enter correct labor operation codes, failure codes, and other required administrative data


• Submit warranty claims using current administrative tools


• Ensure deductibles are properly documented and collected


• Review and correct returned or rejected claims for prompt resubmission


• Maintain organized records of all submitted, returned/rejected, or paid claims and review status with the Service Director daily


• Collaborate with the shop foreman, lead technicians, service advisors, and Service Director regarding warranty claims


• Strong organization and attention to detail are essential

Qualifications

• Warranty administrator experience or strong mechanical knowledge required.


• High school diploma or GED


• Minimum 1 year of experience. Ideal for someone with service advisor experience!


• Self-starter with a strong desire to learn


• Excellent written and verbal communication skills


• Strong organizational skills and ability to manage priorities


• Proficiency with computers, including Microsoft Office

Cogswell Ford maintains a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.