Warranty Administrator

At Rye Subaru, we strive to conduct our business as a well-respected organization; with integrity, hard work, and the highest care for our people, customers, and business partners.  Every employee at Rye Subaru is critical to our success. We promise to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years. We are Looking for a Warranty Administrator to join our team! 

 Benefits

• 
  

  401(k) Match

  
  


• 
  

  Open at 7:30 am - 5:00 pm  Monday - Friday

  
  


• 
  

  Paid Vacation

  
  


• 
  

  Closed on Major Holidays - Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, 4th of July, Memorial Day, Labor Day

  
  


• 
  

  Closed Sundays

  
  

Responsibilities

• 
  

  Accurately coding warranty claims and entering into the dealership's automated system.

  
  


• 
  

  Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor

  
  


• 
  

  Reviewing warranty claims and correcting any errors

  
  


• 
  

  Administering warranty parts identification and disposal

  
  


• 
  

  Maintaining good working relationships with the Service and Parts Departments

  
  


• 
  

  Booking/coding warranty & internal repair orders

  
  


• 
  

  Keeping abreast of all factory recalls and announcements

  
  


• 
  

  Reconciling all warranty receivables and working with the accounting department to obtain payments

  
  


• 
  

  Handle rejected claims according to the dealership and/or manufacturer specifications and follow up on outstanding claims.

  
  


• 
  

  Maintaining all service and customer records as required by the warrantor.

  
  


• 
  

  Other duties as assigned.

  
  

Qualifications

• 
  

  5+ years of experience submitting Subaru and or Ford warranty claims

  
  


• 
  

  Basic computer - knowledge of CDK a plus

  
  


• 
  

  Positive, friendly attitude, along with an eagerness to improve

  
  


• 
  

  A teammate with the ability to collaborate with others effectively

  
  


• 
  

  Ability to learn new technology, repair and service procedures and specifications

  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.