Warranty Administrator

As a Warranty Administrator at Town & Country Ford, you will play a crucial role in managing and processing warranty claims efficiently and accurately to ensure customer satisfaction and compliance with manufacturer standards. You will collaborate closely with service departments and manufacturers to facilitate timely reimbursements and resolve any warranty-related issues.

Responsibilities

• Process and submit warranty claims in a timely and accurate manner.


• Communicate with manufacturers and service departments regarding claim status and discrepancies.


• Maintain detailed records of all warranty claims and correspondence.


• Assist in resolving warranty disputes and discrepancies.


• Ensure compliance with manufacturer warranty policies and procedures.


• Provide support to service advisors and technicians related to warranty processes.

Requirements

• Strong attention to detail and organizational skills.


• Experience in warranty administration or automotive service preferred.


• Excellent communication and interpersonal skills.


• Proficiency with computer systems and warranty software.


• Ability to work independently and as part of a team.

Benefits

• Competitive compensation package.


• Opportunities for professional growth and development.


• Supportive work environment in a reputable automotive dealership.


• Located in Port Arthur, TX with easy access to local amenities.

About the Company

Town & Country Ford is a trusted automotive dealership located in Port Arthur, TX, dedicated to providing excellent customer service and quality vehicles. We value integrity, teamwork, and commitment to excellence in all aspects of our business and strive to create a positive and rewarding work environment for our employees.

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