Warranty Administrator

 Automotive Warranty Administrator. Full Time  Hybrid

We are currently looking to hire an Automotive Warranty Administrator. 

Essential Functions**

• • Accurately coding warranty claims and entering into the dealership management system (Reynolds).
• • Processing warranty claims to ensure documentation and verifying repairs meet Mazda warranty policy requirements.
• • Reviewing warranty claims and correcting all errors that impede payment transaction from Mazda and/or vendor.
• • Provides a high level of coaching and counseling to service consultants and repair technicians.
• • Booking/coding/technician flagging on all warranty & service contract repair orders.
• • Maintains a high level of knowledge for all Mazda campaigns, TSB's, SSM's and product concerns.
• • Reconciling all warranty receivables and working with the accounting department to obtain payments.
• • Handle rejected claims according to dealership and/or Mazda specifications.
• • Daily follow up on outstanding claims and service consultant open repair orders.
• • Maintaining all service and customer records as required Mazda to dealership requirements.
• • Achieves Mazda Certification Warranty Administration.

Open Road Wellness

We provide a vast menu of options to meet our employee's needs. We use national networks many with Designated Providers of Distinction Awards.

• Multiple Option Medical and Prescription Plans
• H.S.A. Plans
• Dental Plans
• Prescription Options
• Vision Plans
• Short and Long Term Disability Programs
• Employee and Family Life Insurance
• Wellness Alternatives
• Health Club Membership Discounts
• Workplace Banking Solutions
• Mortgage and Home Loan Programs