Warranty Administrator

Casey Auto Group is seeking a Warranty Administrator to join our team!

Our Warranty Administrator is a critical hub for our Service Department’s success. You will be responsible for ensuring every claim is documented, submitted, and paid accurately. This role requires a blend of technical automotive knowledge, meticulous accounting skills, and the ability to lead the administrative flow of a high-volume service office.

Job Duties

Precision Warranty Management

• Daily Processing: Prepare, record, and submit warranty claims to various franchises and distributors every day.


• Compliance & Documentation: Verify all claims meet strict manufacturer criteria; correct and resubmit any rejected claims within specific time guidelines.


• Receivables & Accounting: Reconcile warranty receivables with payments; post credits and manage journal entries for overages or shortages.


• Status Tracking: Keep the Service Manager informed of any delays, unpaid claims, or status inquiries.


• Administrative Flow: Manage service bulletins, distribute DCS reports, and maintain service history files and recall notifications.

Qualifications & Requirements

• Experience: Minimum 2 years of general office experience (Automotive dealership experience is highly preferred).


• Technical Skills: Familiarity with automotive parts and vendor catalogs.




• Proficiency in computer systems – Reynolds & Reynolds experience is preferred.




• Communication: Exceptional oral and written communication skills to interface with technicians, managers, and manufacturers.


• Professionalism: Maintains a professional appearance and a highly organized workspace.

Why Join Our Team?

At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed:

Compensation

• Competitive pay and weekly paychecks

Comprehensive Benefits

• Medical, Dental, and Vision Insurance


• FSA/HSA/LPFSA


• Prescription drug coverage


• HealthJoy App - company-paid healthcare navigation tool


• Employee Assistance Program


• 401(k) with company contribution upon eligibility


• Short- and Long-Term Disability


• Legal Resources coverage & ID Protection

Work-Life Balance

• Vacation & Holiday pay

Employee Perks

• Employee referral bonus programs


• Employee parts & service discounts


• Discounted gym memberships to OneLife & YMCA

APPLY NOW!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.