Warranty Administrator

Sanders Ford Inc is seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will manage the processing and administration of warranty claims to ensure accuracy and timely reimbursement. You will serve as a key liaison between customers, service departments, and manufacturers, helping to resolve warranty-related issues efficiently and professionally.

Responsibilities

• Review and process warranty claims submitted by service technicians and customers


• Verify warranty coverage and approve claims within company and manufacturer guidelines


• Communicate with manufacturers and suppliers regarding warranty claim status and discrepancies


• Maintain accurate records of warranty transactions and submit reports as required


• Assist service and sales teams with warranty-related inquiries and issues


• Stay updated on warranty policies and procedures from manufacturers and industry standards

Requirements

• High school diploma or equivalent; associate degree preferred


• Previous experience in warranty administration or automotive service environment is a plus


• Strong attention to detail and organizational skills


• Effective communication skills both written and verbal


• Proficient with MS Office Suite and ability to learn manufacturer warranty systems


• Ability to multitask and prioritize workload in a fast-paced environment

Benefits

• Competitive compensation package


• Health, dental, and vision insurance options


• Retirement savings plan with company match


• Paid time off and holidays


• Opportunities for training and career advancement


• Supportive and friendly work environment

About the Company

Sanders Ford Inc is a trusted automotive dealership, dedicated to providing excellent customer service and quality vehicles. With a strong commitment to integrity and community, we have built a reputation for excellence in both sales and service. Join our team and contribute to a company that values its employees and customers alike.

Sanders Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law.