Warranty Administrator - Experienced

Experienced Automotive Warranty Administrator

Ed Napleton Automotive Group

We are seeking an experienced Automotive Warranty Administrator to support our service operations in a fast-paced dealership environment. This role is critical to ensuring accurate claim processing, compliance, and timely reimbursement from manufacturers.

Compensation & Benefits

• $50,000 – $60,000 per year


• Family-owned and operated — 90+ years strong


• Medical, Dental, Vision insurance


• 401(k)


• Paid vacation & sick time


• Employee discounts on vehicles, parts, and service


• Advancement opportunities within a Top 10 automotive group

What You’ll Own

• Book, submit, and manage warranty claims accurately and efficiently


• Review and code repair orders to meet factory compliance standards


• Stay current on warranty policies and proactively review new recalls, TSBs, and factory bulletins as released


• Work across multiple OEM brands, expanding your warranty expertise


• Track and follow up on claim payments and rejections


• Reconcile warranty receivables with accounting


• Support service and body shop warranty workflows


• Maintain clean, audit-ready documentation

This is a high-visibility, high-impact role.

What Makes You a Fit

• Proven automotive warranty administration experience


• CDK experience strongly preferred


• Multi-brand experience is a plus


• Detail-oriented with strong organizational skills


• Comfortable in a fast-paced environment


• Excellent written and verbal communication


• Able to pass background check and drug screen


• Must be 18+ years old