Warranty Administrator/ Scheduler

Description

We are seeking a detail-oriented Warranty Administrator to join our team. The ideal candidate will be responsible for managing warranty claims, ensuring accurate documentation, and providing exceptional customer service.

**Duties: **

- Process warranty claims and documentation efficiently

- Coordinate warranty repairs with our technician

- Communicate with builders regarding warranty coverage and claim status

- Maintain accurate warranty records and files

- Assist in resolving warranty-related issues and disputes

- Collaborate with vendors and suppliers to facilitate warranty processes

-Back up phone support - answers central phone system and directs calls accordingly

-Plumbing and fire suppression inspection scheduling

-Misc. job related duties as assigned

**Requirements: **

- Proven experience in warranty administration or related field

- Strong project coordination skills

- Excellent customer service abilities

- Proficiency in office management tasks

- Ability to manage calendars effectively

- Prior experience in Plumbing or Dispatch would be ideal but not required

This position offers the opportunity to work in a dynamic environment where attention to detail and exceptional organizational skills are valued. If you have a passion for providing top-notch customer support and possess the required qualifications, we encourage you to apply for this role.