Automotive Warranty Administrator

Arrow Ford – Abilene, TX
Salary: $60,000 – $80,000 DOE

Arrow Ford, a leading dealership in Abilene for over 60 years, is seeking a Warranty Administrator to join our team. This critical role ensures accurate processing of manufacturer warranty claims and supports our award-winning service department.

What You’ll Do

• 
  

  Process all warranty claims according to Ford and Mitsubishi factory guidelines

  
  


• 
  

  Maintain records of all claims, authorizations, and payments

  
  


• 
  

  Communicate with service advisors, technicians, and manufacturer reps to resolve discrepancies

  
  


• 
  

  Ensure compliance with factory policies and dealership procedures

  
  


• 
  

  Provide reporting to management on claim status and warranty receivables

  
  

What We’re Looking For

• 
  

  Minimum 5 years warranty administration experience in an automotive dealership service department

  
  


• 
  

  Strong knowledge of Ford warranty procedures preferred

  
  


• 
  

  High attention to detail, accuracy, and organizational skills

  
  


• 
  

  Ability to thrive in a fast-paced environment and meet deadlines

  
  


• 
  

  Excellent communication skills with both technicians and management

  
  

Why Arrow Ford?

• 
  

  Competitive salary range: $60,000 – $80,000 depending on experience

  
  


• 
  

  Comprehensive benefits package: medical, dental, vision, 401(k)

  
  


• 
  

  Family-owned, community-focused dealership in Abilene, TX

  
  


• 
  

  Affordable cost of living, excellent schools, and a strong, friendly West Texas community

  
  


• 
  

  Relocation assistance available for the right candidate

  
  

Apply now through Hireology and join a dealership that values accuracy, integrity, and teamwork.