Warranty & Administrative Clerk

Automotive Warranty Administrator

Chrysler Dodge Jeep Ram Experience Preferred

Job Summary

We are seeking an experienced Automotive Warranty Administrator to join our growing Chrysler Dodge Jeep Ram dealership. The ideal candidate is detail-oriented, organized, and knowledgeable in CDJR warranty policies and procedures, with a proven ability to process claims accurately and efficiently. This role is critical to ensuring timely reimbursement, compliance with manufacturer requirements, and smooth coordination between the service department and manufacturers.

Key Responsibilities

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  Process and submit warranty and extended service contract claims in a timely and accurate manner

  
  


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  Ensure all warranty claims comply with Chrysler Dodge Jeep Ram (Stellantis) policies and procedures

  
  


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  Review repair orders for completeness, accuracy, and proper documentation prior to submission

  
  


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  Track claim status, reconcile payments, and follow up on rejected or pending claims

  
  


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  Communicate with service advisors, technicians, and management to resolve claim discrepancies

  
  


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  Maintain up-to-date knowledge of warranty bulletins, policy changes, and factory programs

  
  


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  Prepare and manage warranty schedules, reports, and audits

  
  


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  Assist with manufacturer warranty audits and respond to audit findings as needed

  
  


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  Maintain organized and accurate warranty records in accordance with manufacturer and dealership standards

  
  

Qualifications & Experience

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  Previous automotive warranty administration experience required

  
  


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  Chrysler Dodge Jeep Ram (CDJR/Stellantis) dealership experience strongly preferred

  
  


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  Strong understanding of manufacturer warranty policies and claim submission processes

  
  


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  Proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack or similar)

  
  


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  Excellent attention to detail and organizational skills

  
  


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  Ability to work independently and manage multiple deadlines

  
  


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  Strong communication skills and a team-oriented mindset

  
  

What We Offer

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  Competitive compensation based on experience

  
  


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  Medical, dental, and vision insurance

  
  


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  Paid time off and paid holidays

  
  


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  Stable, supportive work environment with growth opportunities

  
  

Work Environment

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  Fast-paced dealership service department

  
  


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  Full-time, on-site position

  
  


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  Monday–Friday schedule (hours may vary based on business needs)

  
  

Our Goal at Weibel Dealerships is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.

Greeley Nissan Volkswagen and Greeley Chrysler Dodge Jeep Ram is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.