Warranty - Audi West Houston

Audi West Houston, part of the Sonic Automotive family, isn’t just any store - home to a state-of-the-art facility built to deliver the ultimate customer and teammate experience.

If you’re ready to take your career to the next level with one of the nation’s premier BMW dealerships, this is the place.

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Hourly):

• $17-$25 / hour

Summary:

This Warranty is responsible for processing warranty claims, ensuring proper documentation, and reconciling payments with accuracy. The ideal candidate has dealership experience, with prior warranty processing knowledge preferred.

Duties & Responsibilities:

• Process warranty claims efficiently for all franchises or distributors.
• Ensure all warranty paperwork is complete and accurate.
• Verify claims meet factory or distributor criteria.
• Reconcile warranty receivables with payments according to accounting schedules.
• Post credits and update records in dealership software.
• Follow up on rejected claims and resubmit or process write-offs as authorized.
• Track and manage warranty parts, including tagging and proper disposal or return.
• Stay up to date on factory recalls, service bulletins, and warranty policies.
• Assist service, body shop, cashier, or administrative teams as needed.
• Maintain a professional appearance and organized work area.

• Must have prior warranty processing experience.
• Strong organizational skills and attention to detail.
• Basic accounting or reconciliation experience.
• Proficiency with computers and dealership management software.
• Excellent communication and follow-up skills.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Preferred Qualifications:

• Familiarity with multiple automotive brands and factory warranty procedures.
• Experience assisting multiple departments in a dealership setting.

Compensation (Hourly):

• $17-$25 / hour

Schedule:

• FULL TIME
• Sundays Always Off
• Saturday Availability Required

Perks & Benefits:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off that Grows with You
• Sundays Always Off
• Closed on Thanksgiving & Christmas
• Employee Pricing on Purchases & Leases
• Free & Discounted Gym Membership Options
• Exclusive Travel Deals on Hotels, Rentals & Airfare
• Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines