Job Description - Warranty Clerk

Join the Hunter Automotive Group Team


Hunter Automotive Group is looking for a detail-oriented and organized Warranty Clerk to join our team. This role is perfect for someone who enjoys working behind the scenes to ensure warranty claims are processed accurately and efficiently while supporting a busy dealership environment.


As a fourth-generation, family-owned company, Hunter Automotive Group has been serving Western North Carolina since 1940. We are committed to investing in our employees by providing opportunities for career growth, ongoing development, and a supportive team environment where your contributions are valued.



What You'll Do


Warranty Clerk



  • Prepare, process, and submit warranty claims to manufacturers and distributors accurately and in a timely manner.

  • Review warranty claims to ensure all required documentation is complete before submission.

  • Verify that claims meet manufacturer and distributor guidelines and requirements.

  • Reconcile warranty claims and follow up on outstanding payments.

  • Scan and maintain warranty documentation in accordance with manufacturer recordkeeping requirements.

  • Ensure all warranty files are organized, accurate, and compliant with dealership and manufacturer standards.



Administrative Support



  • Maintain accurate records of warranty transactions.

  • Communicate with internal departments regarding claim status and required documentation.

  • Assist with additional administrative tasks to support dealership operations as needed.



Qualifications


Preferred Skills



  • Previous warranty administration or automotive dealership experience preferred.

  • Strong attention to detail and organizational skills.

  • Experience working with computer systems and Microsoft Office.

  • Ability to manage multiple priorities while meeting deadlines.


Requirements



  • Excellent communication and problem-solving skills.

  • Ability to work independently and as part of a team.

  • Commitment to accuracy, professionalism, and confidentiality.



Benefits & Perks



  • 401(k) with Company Match

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Short-Term and Long-Term Disability Insurance

  • Paid Time Off

  • Paid Holidays

  • Career Growth Opportunities

  • Supportive Leadership Team

  • Positive, Team-Oriented Work Environment

  • Company Events and Celebrations



About Hunter Automotive Group


At Hunter Automotive Group, we're committed to improving the lives of our employees, customers, and the communities we serve. We believe our success is built on strong values, exceptional teamwork, and providing opportunities for professional growth.



Our Core Values



  • Honesty

  • Continuous Improvement

  • Strong Work Ethic

  • Positive Attitude



If you're organized, dependable, and take pride in accuracy and customer service, we'd love to have you join our team. Apply today and become part of the Hunter Automotive Group family!

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