Web Sales Specialist-Full Time

Description

Summary: Accurately and systematically list and sell retail products online items while maintaining a consistent level of production that meets the goals and company objectives

Essential Duties and Responsibilities:

1. Provide exceptional guest service
2. Timely answer guest emails/questions in a professional, courteous and respectful manner
3. Testing/cleaning items to ensure accuracy to maximize profits
4. Use multiple tools to determine the most accurate pricing of each item
5. Remove all personal data off electronic items to maintain previous owner’s confidentially
6. Research items to ascertain sale, value, model number and any other relevant information
7. Photograph items with the highest possible image quality
8. Describe the item condition both cosmetically and functionally
9. Ensure sold items are shipped safely in one business day to reduce returns
10. Pay close attention to detail and be organized
11. Effectively communicate with team members/supervisors while maintaining a safe work environment
12. Achieve daily and monthly web sales goals
13. Other duties as assigned by management

$17.00 - $22.00 an hour

Requirements

Qualifications:

Formal Education and Experience Requirement (Must meet one or more of the following requirements):

•  At least 2 years of retail experience
•  Previous eBay/online listing experience
•  High School Diploma or GED

Knowledge:

•  Point of sales systems
•  Proficient in Microsoft Office Suite

Physical Requirements:

•  Stand or sit (stationary position) 20% of day
•  Walk (move, traverse) 80% of day
•  Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position) 100% of day
•  Climb (stairs/ladders) or balance (ascend/descend, work atop, traverse) 20 % of day
•  Stoop, kneel, crouch, or crawl (position self to, move) 30% of day
•  Talk/hear (communicate, detect, converse with, discern, convey, express oneself, exchange information) 100% of day
•  See (detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess) 100% of day
•  Taste/smell (detect, distinguish, determine) 100% of day
•  Pushing or pulling 20% of day
•  Reaching 20% of day
•  Repetitive Motion 60% of day

Lifting Requirements:

•  Medium Work: Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects