Webinar Specialist

About The Institutes

Located in beautiful Malvern, Pennsylvania, The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world.

Additionally, we understand the importance of work-life balance—in 2025 Philly.com named us a Top Workplace for the tenth year and USA Today named us a USA Top Workplace for the third year. We provide excellent benefits and a friendly, team-focused work environment to drive employee engagement.

Webinar Specialist

As the Webinar Specialist, this well-organized professional with strong project management skills will focus on ensuring that various brands of The Institutes’ webinar needs are met including the full life cycle of webinar and virtual event needs. This role will enjoy working across various different teams and with different stakeholders.

What You’ll Do:

• Collaborate with Business Units on execution of their webinar strategy and plan.


• Organize and project manage all aspects of webinars


• Oversee the delivery of a program of webinars, including the set-up, speaker management, production, follow up communication, and coordination with Business Unit owners.


• Keep up to date on webinar best practices and making strategic recommendations for how to incorporate those into our events; analyzing and sharing post-event data to create status reports on webinar or event effectiveness


• Make strategic adjustments or recommendations to future webinars based on the results of this data analysis; and maintain relationships with internal partners; produce regular reports on the performance of key metrics, aligned to overall business KPIs.


• Speaker management – Work with speakers and presenters for webinars by connecting with them, giving them established deadlines and follow up on deliverables. Work with business unit, program chair and event manager to properly store the presentations and have them ready for the webinar.


• Participate in required internal and external team meetings.


• Work cross-functionally with other departments.


• Adhere to all deadlines and turnaround timelines.


• Assume other duties and responsibilities not specifically outlined herein, but which are essential to the position.

What We’re Looking For:

Required Competencies

• Detailed oriented and highly organized.


• Project Management


• Collaboration


• Flexibility, open-mindedness and responsive in times of change


• Technical Knowledge (web best practices in webinars and/or virtual events)


• Willingness and ability to learn new technologies.


• Relationship Building


• Proven ability to organize and prioritize workload.


• Proven ability to adhere to schedules.


• Self-motivated

Education and Experience

• Bachelor’s degree required.


• Prefer 2-4 years’ experience in digital experiences, which may include webinars, virtual events or other digital experiences


• Proficiency in Microsoft Office programs.


• Demonstrated ability to manage projects and timelines.


• CVENT, ON24 or other event and webinar related platforms experience preferred

The Best Part? The Benefits!

To enforce the importance of work-life balance, employees enjoy excellent benefits, including:

• 401(k) plan with company contribution up to 16%


• Generous time off package that includes paid vacation, personal, sick, and holidays


• Paid maternity and parental leave


• Tuition reimbursement


• Medical, dental, vision, and prescription coverage


• On our Malvern campus: Free lunch every day when working on campus, onsite fitness center, and a beautiful 1.25-mile walking path!