Weekend Front Desk Concierge - Lake Club

This is a part time position. Hours would include every Saturday and Sunday, 12:00 pm - 7:00 pm., with additional weekday hours available based on scheduling needs and availability. 

Duties and Responsibilities: 

• Opens rooms and prepares entrance for the receiving of members.


• Handles morning reports for the schedule of the days events at the Club.


• Answer customer or public inquiries, answer inquires pertaining to Club services.


• Greet members and all visitors of the Club, provide members with assistance, provides directions other information to visitors.


• Obtains and opens bank for the shift and follows deposit /opening/closing procedures.


• Maintain account records, post charges for classes, and retail products to ledgers manually, or by using computers; compute bills, and collect payments.


• Assists in monthly inventory procedures.


• Maintain records, reports, or files for the treatment room clients with complete confidentiality.


• Take messages, transmit and receive messages, using telephones or telephone switchboards.


• Assist in locker rooms by straightening and picking up towels as needed and advises housekeeping or maintenance staff when members report problems.


• Assist in the purchase, display and sales of all merchandise.


• Assists other staff at Club as needed.


• Maintains upkeep at the desk, turns the lights and computer on/off.


• Walks from room to room maintaining close customer service contact with our members and guests.


• Maintains the pool deck in regards to clean towel restock, and dirty towel removal.

Qualifications/Requirements/Experience/Education:

• 2 years office related and customer service experience.


• Must have good communication (verbal and written), organizational, and public relation skills.


• Good math skills.


• Knowledge in Microsoft Word and Excel.


• Job requires sitting/standing/greeting at a desk (50%).


• Job requires walking and greeting (50%).


• Must be able to lift minimum of 50 lbs.


• Current CPR and First Aid (within in 90 days).

Benefits:

• Employee discounts: food, retail merchandise, boat rentals


• Golf privileges