· High school diploma or equivalent.
· At least three years of related office experience in a health-related field.
· Knowledge of office procedures and strong computer proficiency, including navigating medical and financial databases.
· Strong communication, organization, and time management skills.
· Ability to think critically, prioritize, and maintain confidentiality.
· Preferred: Associate's degree with a medical secretarial background.
With locations across Connecticut, Hartford HealthCare offers opportunities to grow your skills, explore leadership paths, and build a meaningful career within an innovative health system. Join a team committed to bringing high-quality care, new technologies, breakthrough treatments, and community education to the people we serve. Every moment matters—and this could be your moment.
Hours\: Friday - Monday 7\:30 AM - 4\:30 PM
Join Hartford HealthCare at Home as a Team Coordinator and play a key role in delivering an outstanding patient experience. As part of our person-centered care model, you will schedule patient visits, support care management teams, and collaborate with team members to achieve exceptional clinical, quality, and financial outcomes.
· Schedule nursing, therapy, and social work visits.
· Support the timely start of care through problem solving, accurate scheduling, and tasking of requested services.
· Triage incoming calls using critical thinking, prioritization, and strong customer service skills.
· Coordinate initial admission services and serve as a liaison for the clinical team.
· Assign and de-assign clinical staff to patients electronically using appropriate system permissions.
· Consult with supervisors and team members on patient information, data management, and regulatory compliance status.
· Manage electronic and paper data to ensure an accurate, efficient, and timely flow of information to support billing, payroll, admissions, and care delivery.
· Provide administrative and clerical support to the care management team.
· Follow agency policies and established processes to maintain regulatory compliance, standardization, and confidentiality.
· Participate in the H3W performance improvement process.
· Perform other duties as assigned.
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