• Must be able to read, write, speak, and understand the English language.
*Must possess the ability to deal tactfully with personnel, residents, visitors and the general
public.
• Must possess the ability to work harmoniously with other personnel.
• Must be able to follow written and oral instructions.
• Must have patience, tact, cheerful disposition and enthusiasm, as well as to be willing to handle
residents, staff and visitors based on whatever maturity level they are currently functioning.
• Must be knowledgeable in secretarial duties, use of equipment, etc., related to secretarial
functions.
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