Wellness Buyer

DUTIES & RESPONSIBILITIES

• Orders Wellness goods through proper buying procedures.  
• Follows outlined procedures, including proper rotation and overstocking practices.
• Ensures orders are placed in a timely manner and accurate to monitor inventory turns.  
• Confirms product dates and pulls any expired product daily; rotates and stocks throughout shift.  
• Assists in ensuring appropriate signage is present throughout Wellness. 
• Utilizes internal movement reports to ensure correct ordering practices. 
• Follows external market trends to anticipate customer needs.
• Coordinates with Wellness Manager and Wellness Liaison to bring in new products or companies.
• Coordinates with Wellness Manager and Wellness Liaison to implement sales.
• Frequently consults Promotion and Coop Deals files to ensure prompt and accurate implementation of sales.
• Orders and oversees customer special orders.
• Assists in maintaining neatness and cleanliness throughout Wellness. 
• Maintains a high level of customer service to internal and external customers.
• Supports co-op core values and aligns with the Co-op Code of Conduct.
• Provides prompt, knowledgeable service and assists in finding items or identifying prices. 
• Builds and maintains customer satisfaction with the products and services offered by the co-op.
• Participates in department trainings through Expert Voice and department facilitated trainings. 
• Maintains a high level of communication with the Wellness Manager, Assistant Manager and Liaison.
• Maintains and monitors department waste and spoilage. 
• Other duties as assigned. 

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

• High School Diploma or equivalent education or experience. 
• A minimum of one (1) year’s experience in a retail environment. 
• A minimum of one (1) year’s experience and familiarity with natural foods.
• Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
• Must possess a high level of initiative and demonstrated ability to utilize resources effectively. 
• Excellent customer service skills and the ability to interact positively with others.
• Comfortable with sales and promoting products to customers.
• Willingness to take on responsibilities and challenges.
• Ability to work independently.
• Committed to team work and collaboration.
• Views change as inevitable, good, and healthy.
• Must possess good organization and communication skills.
• Knowledge of organic food, farming, sustainability, health and nutrition.
• Adapts readily based on evolving co-op needs or in response to feedback.
• Maintains composure in highly stressful or adverse situations. 
• Computer proficiency and familiarity with MS Office Suite.
• Available for work on a consistent and timely basis with infrequent unplanned absences.

ENVIRONMENTAL & PHYSICAL DEMANDS

• Flexibility to work any shift, including mornings, middays, evenings, weekends.
• Ability to stand or sit for long periods at a time. 
• Ability to bend, stoop, reach, kneel, twist, and climb.
• Ability to lift 50 pounds unassisted.
• Reliable access to transportation.