About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

Provide telephonic wellness coaching to enrollees to reduce and eliminate moderate-risk behaviors and promote healthy behaviors (weight loss, stress management, nutritional counseling, and tobacco cessation).

Your Responsibilities

• Conducts member-focused interviews and coaching with moderate risk individuals through pre-defined lifestyle interventions as identified primarily by Health Risk Assessment (HRA) and biometric screening data.
• Utilizes motivational interviewing skills to reduce ambivalence and clarify goals and support coaching timeframes and support processes driven by need, interest and readiness of the member.
• Develops customized care plans that are tailored to individual enrollees.
• Provides member coaching in a variety of settings. i.e. telephonic, onsite, virtual.
• Works with other health and wellness staff members in a collaborative and cohesive team environment.

Required Skills and Experience

• 3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Certification from an accredited professional wellness coach training program.
• Knowledge of specific disease lifestyle related topics such as smoking cessation, weight management, nutrition, and stress reduction.
• Demonstrates interpersonal, communication, motivation, and listening skills.
• Ability to organize work effectively. Familiarity using modern technology.
• Flexibility to work varied hours Excellent customer service skills
• Ability to thrive in ambiguity.
• Ability to perform using multiple computer applications.
• Compassionate communicator.
• Ability to quickly gain customer trust and confidence.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelor's degree or Masters degree in health-related field, Clinical Practice and/or Health Promotion. Registered Dietician.

Role Designation

Role designation definition: Teleworking is working full time remote. Hybrid is a minimum of 2 days onsite.  Onsite is full-time onsite.

Compensation and Benefits

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance

• Life insurance

• 401k

• Paid Time Off (PTO)

• Volunteer Paid Time Off (VPTO)

• And more

To discover more about what we have to offer, please review our benefits page.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: [email protected].

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.