Wellness Consultant 2 - WI

Position Overview

Reporting to the Manager of Health and Fitness, the Wellness Consultant 2 works with and supports members to make positive lifestyle changes. The Wellness Consultant 2 monitors and supervises member usage of track and exercise equipment and applies principles of exercise physiology to identify and suggest appropriate and safe exercises. The Wellness Consultant 2 develops and maintains a fun and engaging environment by facilitating activities that challenge members and promote socialization. The Wellness Consultant 2 conducts daily safety and maintenance checks of assessment, exercise and sport equipment and assists with facility and equipment maintenance and cleaning as required.

Additionally, the Wellness Consultant 2 may be responsible for facilitating stress testing, health and fitness assessments and/or leading chronic disease programs. They use motivational interviewing techniques to assess the members’ needs, identify barriers and develop a lifestyle plan appropriate to their condition and goals.

The Wellness Consultant 2 represents the vision and philosophy of the Wellness Institute by demonstrating a strong customer service philosophy, a positive attitude, a positive image of good health and fitness, inclusive language, and sensitivity to the needs of a diverse clientele.

Experience

• Two to five years’ experience in health and lifestyle assessments, motivational interviewing techniques and training individuals with varying needs and fitness levels.

Education (Degree/Diploma/Certificate)

• Bachelor’s degree in Kinesiology, Human Performance, Exercise Science or equivalent.


• Training in exercise stress testing and exercise prescription for clients with chronic disease.   


• Training in health behaviour and life style change, particularly from a self-management approach.

Certification/Licensure/Registration

• Required certification/qualifications: Clinical Exercise Physiologist (CEP) obtained through the Canadian Society for Exercise Physiology or equally recognized certifying body (i.e. ACSM).


• Health Provider CPR per Wellness Institute and professional association policies.

Qualifications and Skills

• Demonstrated ability to maintain effective communication and work collaboratively with all team members.


• Strong customer service skills with experience working in the service industry.


• Excellent time management strengths; able to schedule and coordinate client sessions to ensure orderly, timely and accurate completion of program requirements and ensure completion of client records.


• Skilled in working in a fast-paced work environment with a variety of activities, client requirements, and numerous interruptions; able to prioritize workload to meet departmental and client requirements while maintaining composure under stress.


• Easy, approachable personal manner with solid communication and interpersonal skills for effective client contact whether in person, by phone or other electronic technology. 


• Able to approach and work with people living with chronic conditions/disease.


• Action oriented, able to take the initiative, able and willing to participate and contribute in a team-based work environment.


• Basic computer literacy and comfort with use of electronic media.

Physical Requirements

• Fast-paced, deadline and goal oriented multi professional team with excellence in communication and customer service.


• Must be able to withstand considerable amounts of standing, walking, bending and other activity associated with exercise instruction and fitness assessments.  


• Shift work required.