Wellness Desk Supervisor

Duties and Responsibilities: 

• Assists other staff at Richland Pointe, including filling in for shifts as needed.


• Assists in Retail Sales Promotions.


• Insures that the reception areas are professional in appearance.


• Assists members in a friendly, proactive and efficient manner with appropriate follow-up as necessary.


• Maintains a positive and professional relationship with all members.


• Orders supplies (desk and coffee station) for the Wellness Desk.


• Communicate up-to-date pertinent information to members and guests.


• Assists in preparation of monthly staff schedules.


• Operates POS system and fitness class reservation software as needed.


• Trains staff on the use of point of sale system.


• Maintains reports as requested by the Manager.


• Assists in answering the telephone and delivers messages to appropriate staff.


• Assists in the sale of merchandise and takes special orders.


• Assists with displaying merchandise.


• Works collaboratively with all Richland Pointe associates and resources.


• Assists Richland Pointe Fitness and Spa in daily duties as needed.

Qualifications/Requirements/Experience/Education:

• Strong verbal and written communication skills


• True desire to satisfy the needs of all members in a fast-paced environment


• Provide excellent customer service and attention to detail.


• Maintain positive ongoing relationships with Reynolds Members.


• Represent the company with integrity and dedication.


• Ability to interact with all members and guests effectively with tact and diplomacy.


• Basic mathematical and calculator skills.


• Strong follow through skills.


• Computer skills preferable.


• Must be able to meet members in a friendly, courteous manner.


• Current CPR/First Aid (or willing to receive within 90 days).


• Must have the ability to lift a minimum of 25 lbs.

Benefits:

• Medical, dental, vision, and life insurance  


• Paid time off: 1 week paid vacation after 6 months; after 90 days 3 sick & personal days, and 10 holidays 


• 401(k) with company match 


• Flexible spending and health savings accounts


• LTD and STD


• Employee discounts: food, retail merchandise, boat rentals


• Golf privileges